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  1. #11
    I will try again to logon and wait

    As for clearing the cache, it had no effect. The user remained active on the server. It was only when the gm kicked my old user out that I was able to reuse it

    Thanks

  2. #12
    I have tried to delete the cache
    Unfortunately the user remains active on the server
    The dm has to keep kicking my user out
    The only way I have managed to play (a few minutes) was logging in until one user would work

    I am trying once again with one user and will wait many minutes to see if it works

    Thanks

  3. #13
    Is there a way to run FG in debug mode?
    Get log files and all that?
    Last edited by fantasymbo; January 20th, 2019 at 00:11.

  4. #14
    damned's Avatar
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    please try and log into my server:

    insane hook puny idol

    and see if you can select a character

    wait a couple of minutes, disconnect and reconnect.

  5. #15
    I just attempted to connect, saw no characters, was unable to chat as well
    Second attempt, was not able to reconnect, network error
    Cleared the cache, tried again, no effect, still "check your network" error

    Thank you
    Last edited by fantasymbo; January 20th, 2019 at 03:15.

  6. #16
    LordEntrails's Avatar
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    Quote Originally Posted by fantasymbo View Post
    I just attempted to connect, saw no characters, was unable to chat as well
    Second attempt, was not able to reconnect, network error

    Thank you
    Can you post screen shots of what you see? Especially the chat window? And how long are you waiting after connecting?

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  7. #17
    It's going from bad to worse
    Get error when deleting cache
    Screenshot 2019-01-19 22.23.47.png

    Get network error, unable to reconnect
    Screenshot 2019-01-19 22.31.27.png

    I waited about a minute once logged in, the first time
    Closed the welcome window
    PC window was empty
    Chat did not output what I typed

    It's late where I am
    I've been at this all day...

    I thank you for your efforts
    Last edited by fantasymbo; January 20th, 2019 at 03:36.

  8. #18
    damned's Avatar
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    The issue is at your end.
    It may be permissions on the Fantasy Grounds data folder - you can try doing something like:
    Go into FG Settings and change the data path to a folder path you definitely 100% have permissions to access (and append \fantasy grounds or \fgdata or similar)
    And then rerun the updater

    Can you also open two separate cmd prompts.

    In the first run: ping 8.8.8.8 -n 1000
    and in the second substitute 8.8.8.8 with your router ip address.

    let them finish
    what % of lost packets do you get on each?

  9. #19
    Hi,
    0% loss in both cases

    I went back to basics, uninstalled FG, deleted folders, deleted registry key
    downloaded fginstaller again (FREE version), ran it (somehow it still knew I had installed FG on my D: drive!?!, are there other registry keys hidden somewhere?)
    I checked that my networks were Private (my slower 2.4 GHz was set to public...)
    I set the port forwarding

    I am now able to run a demo campain and the "Connection test" is successful (takes a fraction of a second)

    BUT, I am no longer able to connect at all to my usual server
    I also tried "Damned" server again today (maybe it's off though)

    I am going backwards... (sigh)

  10. #20
    Zacchaeus's Avatar
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    Was your usual server actually active when you tried to connect?
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php

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