Thread: rulesets have disappeared
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January 14th, 2019, 19:18 #1
- Join Date
- Sep 2015
- Posts
- 11
rulesets have disappeared
Hello,
I recently upgraded my licence to an ultimate licence, now I can not open any campaigns I have created, and when I go to create a new campaign the rulesets I have purchased are not listed. Any assistance in resolving this issue would be greatly appreciated.
Thanks
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January 14th, 2019, 19:20 #2
Make sure you've followed the instructions here: https://www.fantasygrounds.com/wiki/...Setup_Tutorial
In step 5 clear your current user name and password and re-enter them.
And make sure the run an update at the end (step 9).Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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January 14th, 2019, 19:21 #3
After updating, verify that the top right corner of the main FG startup screen shows v3.3.7 ULTIMATE
Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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January 14th, 2019, 20:43 #4
- Join Date
- Sep 2015
- Posts
- 11
Thanks for the help, I think that issue seems to have been resolved, however when I try to open a campaign it now seems to be crashing and when I try to create a new campaign it says its missing child ruleset corerpg
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January 14th, 2019, 20:45 #5
Delete the corerpg.pak file (ruleset or vault folder, not sure which) and re-run the update.
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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January 14th, 2019, 21:02 #6
- Join Date
- Sep 2015
- Posts
- 11
I deleted from ruleset folder and ran update, everything seems to be working now.
Thanks for the help
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