1. #1

    Access issues with purchase:

    Hey, I just today bought “Legend of the Crystal Shard” to supplement my in person campaign, and I am unfamiliar with how to access the documents. I downloaded the free software butt I can’t for the life of me figure out how to access the actual purchase. That’s possible on the demo right? If not I will need to return what I bought, because I can’t afford the full software. Thanks.

  2. #2
    Please send a note to [email protected], and they can look up whether a license is required and also handle any refunds.

    Regards,
    JPG

  3. #3
    Trenloe's Avatar
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    Welcome to the forums Zorchev

    On the store page for the product here: https://www.fantasygrounds.com/store...p?id=WOTC5ELCS it mentions "Requirements: A license for Fantasy Grounds (Standard or Ultimate) or an active license subscription, with the built-in 5E Ruleset."

    As Moon Wizard mentions, email support so they can arrange a refund. Or take out a $4 standard subscription to check out the whole product - and if it's not worth it for you, then request a refund on both products within 30 days.


    FG Product Development status: Pathfinder Playtest Ruleset and add-ons: In development. Pathfinder Bestiary, Pathfinder Bestiary 2, Pathfinder Bestiary 3 (in store).

    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

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