Thread: Unable to read elements
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October 30th, 2018, 01:22 #1
- Join Date
- Oct 2018
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- 1
Unable to read elements
Hello. New Mac user here, and I am having trouble getting my first FG update to work on High Sierra.
When I start up FG I get the Update Available red button bottom left, but when I click it I get "Unable to update at least one product.Please contact Fantasy Grounds support."
If I then hit the middle "Update" button in this updater window, I get an error box that says "ProcessProductXML
PRODUCT LISTING
Failed to read Element name"
I have redownloaded the install with same results.
Thanks for any help
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October 30th, 2018, 01:30 #2
welcome gmtrx90
You might also email [email protected] some screenshots please.
Screenshot of the error and of your FG settings please.
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