Patcher for Live down?

**mlesnews** · July 18th, 2018, 17:12

I was trying yesterday and today and for some reason, it is timing out on me. I did remove ./vault/WOTC5EPOTA.* as Trenloe suggested in another post. I did disable any and all anti-malware related as well, even though the programs have not flagged any suspected files. Fantasy Grounds is not being blocked in my Avast Firewall either (reviewed fw logs). The problem still persists. Thanks in advance.

**Trenloe** · July 18th, 2018, 17:19

Do you have MalwareBytes on your computer? If so, disable it during the update.

**mlesnews** · July 18th, 2018, 17:35

Meh... it did not alert, yet it blocked it. I'll have to look into putting the updater in exclusions for MAM. I quit MAM and the updater connected. Thanks Trenloe!

**Moon Wizard** · July 18th, 2018, 17:46

Also, if you do have MalwareBytes, MWB support say that they released a patch, but that people might need to manually accept the new update before it is fixed. Sounds like the auto-update has built-in delays on their end.

Regards,
JPG

**mlesnews** · July 18th, 2018, 20:20

Thanks for the update JPG, I have Malwarebytes Anti-Malware Premium and have scheduled scans that run nightly. They didn't flag anything on the scan and the live app/web protection didn't alter me either. Usually, it warns but in this case it just blocks the FGUpdater silently. At least that is my experience with it.

**Moon Wizard** · July 18th, 2018, 21:49

It’s the Real Time Web Protection, not the other parts of MWB. It’s blocking HTTPS requests to our servers for some reason.

While MWB team has stated that their is an update in place as of Monday that should fix, I haven’t heard any reports whether an update fixes or not.

Regards,
JPG

Thread: Patcher for Live down?

Thread Tools