New User Attempting to Install

[SirWilliamPD]

Greetings

I have recently attempted to download and install your demo version of Fantasy Grounds. I created a forum account (obviously) and connected my account to Steam. When I attempt to use the program, I get stuck here:

Network Error.PNG

What am I doing wrong?

Thanks

[Andraax]

Are you running MalwareBytes? If so, disable that.

[SirWilliamPD]

So this software is considered Malware? That probably should be addressed at some point

Thank you, that solved the issue. Do I need to have my malware protection disabled every time I need to use it?

[Zacchaeus]

No, FG isn't considered Malware. The problem lies with Malwarebytes. They made some kind of update a few weeks ago and this caused issues with Fantasy Grounds. They apparently have fixed the issue in their latest Beta build but as far as I know another update hasn't been released.

[Moon Wizard]

I just got word from the MalwareBytes team this morning that a potential patch has been released, but that users may need to manually update to get the patch quickly.
Go to Settings->Application->Install Application Updates.

Regards,
JPG