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May 11th, 2018, 13:23 #1
Successful Connection Test, Players can't connect
Hey, guys. Good morning. So, I spent about an hour last night trying to help an FG GM get his table going so that outside players could connect to him. We created firewall rules with an AV that he has which I'm not familiar with (ESET premier), made sure his connection was private and not public, etc. The odd thing for me is he was getting a successful connection test, but I could not connect to his table using either his alias or his public ip address. We had him connect to my table just fine.
So, I'm at a bit of a loss on how else to help him. He might post a new thread here to give you more detail, but I wanted to see if anyone had ideas. I asked him to launch a game and then check canyouseeme.org to make sure the port is open, but if he has a successful test I assume it is.
I know this isn't much detail, but any ideas?Live stream: https://www.twitch.tv/gwydione
Youtube replays of fg sessions and tutorials: https://www.youtube.com/channel/UCQr...bIpAauZB41z8gA
Free stuff:
D&D5e FAQ module for fg: https://www.dmsguild.com/product/196704/FAQs
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Roll Player Conversion: https://tinyurl.com/y399kffz
Rangers of Shadow Deep Conversion: https://tinyurl.com/rnyrgwg
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May 11th, 2018, 13:50 #2
One possibility is that there have been reports that the IP address reported by FG on the start screen is not the actual IP address of the users computer. So I'd double check that the correct IP address is being used in the port forward rule.
ESET, like many other AV's has a manual mode. If you switch that on then start up FG it will ask if you want to allow it. Answering yes sets up all the correct rules for the program and the updater.If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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May 11th, 2018, 15:33 #3
You probably have already done this steps, but here goes:
https://support.eset.com/kb3112/
Not being able to "see" using his external IP seems to still point towards the port not open or not pointing in the right direction - to his personal PC IP.
Hope it helps...I'm not an expert but dabble a bit
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May 11th, 2018, 15:59 #4Live stream: https://www.twitch.tv/gwydione
Youtube replays of fg sessions and tutorials: https://www.youtube.com/channel/UCQr...bIpAauZB41z8gA
Free stuff:
D&D5e FAQ module for fg: https://www.dmsguild.com/product/196704/FAQs
FG 5e Module Conversions: https://tinyurl.com/y6awo2la
Map Maker Conversion: https://tinyurl.com/y3awlo4b
Roll Player Conversion: https://tinyurl.com/y399kffz
Rangers of Shadow Deep Conversion: https://tinyurl.com/rnyrgwg
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May 11th, 2018, 16:46 #5
I run ESET and have not had to setup a rule. But, that doesn't mean much.
I would check the IP. I've had it where FG doesn't report the correct IP. I think this happens when you have VPN connections created in your network center and they get a higher registry number than the standard network device. From a command/doc prompt run the following;
ipconfig /all
Look for something vaguely similar to this, and then the IPv$ address that goes with it.
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May 11th, 2018, 16:52 #6
Thanks LordEntrails... Will do!
Live stream: https://www.twitch.tv/gwydione
Youtube replays of fg sessions and tutorials: https://www.youtube.com/channel/UCQr...bIpAauZB41z8gA
Free stuff:
D&D5e FAQ module for fg: https://www.dmsguild.com/product/196704/FAQs
FG 5e Module Conversions: https://tinyurl.com/y6awo2la
Map Maker Conversion: https://tinyurl.com/y3awlo4b
Roll Player Conversion: https://tinyurl.com/y399kffz
Rangers of Shadow Deep Conversion: https://tinyurl.com/rnyrgwg
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May 12th, 2018, 03:23 #7
Did the GM actually do this? Did they get a successful report from canyouseeme.org?
It's a similar, but slightly different process - from the connection test to actually running a campaign ahve having port 1802 open all the time.
Silly question, but I have to ask as some new GMs haven't actually reallised this (thinking there is some cloud aspect to FG) - were they actually running a campaign, fully loaded up when the players were trying to connect?Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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May 12th, 2018, 14:37 #8Live stream: https://www.twitch.tv/gwydione
Youtube replays of fg sessions and tutorials: https://www.youtube.com/channel/UCQr...bIpAauZB41z8gA
Free stuff:
D&D5e FAQ module for fg: https://www.dmsguild.com/product/196704/FAQs
FG 5e Module Conversions: https://tinyurl.com/y6awo2la
Map Maker Conversion: https://tinyurl.com/y3awlo4b
Roll Player Conversion: https://tinyurl.com/y399kffz
Rangers of Shadow Deep Conversion: https://tinyurl.com/rnyrgwg
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May 16th, 2018, 02:40 #9
- Join Date
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Microsoft pushed a major Windows 10 update today.
Since the update my player's haven't been able to connect yet I can connect from another PC on the local network.
I tried literally telling the firewall to let anything in and out on 1802 and still cannot connect from external PCs.
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May 16th, 2018, 02:50 #10Live stream: https://www.twitch.tv/gwydione
Youtube replays of fg sessions and tutorials: https://www.youtube.com/channel/UCQr...bIpAauZB41z8gA
Free stuff:
D&D5e FAQ module for fg: https://www.dmsguild.com/product/196704/FAQs
FG 5e Module Conversions: https://tinyurl.com/y6awo2la
Map Maker Conversion: https://tinyurl.com/y3awlo4b
Roll Player Conversion: https://tinyurl.com/y399kffz
Rangers of Shadow Deep Conversion: https://tinyurl.com/rnyrgwg
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