v3.5.5 Tuesday update can't load campaign no more

**dantedoom** · May 2nd, 2018, 17:26

Hello!

Since today I can't open my campaign. It was working everything ok untill this morning.
Already tried to load withount any extension.

Can anyone help?

**Trenloe** · May 2nd, 2018, 17:31

Can you give us more information so we can help you please?

Are you getting any error messages? What ruleset is it for? etc..

**dantedoom** · May 2nd, 2018, 17:43

Originally Posted by Trenloe

Can you give us more information so we can help you please?

Are you getting any error messages? What ruleset is it for? etc..

The only message I get is from windows saying that the program stopped working and soon after the program closes.
I'm currently using PFRPG. Tried starting a new campaign from zero, got the same error.
FG.jpg

Tried opening a 5e new campaig, and worked.

**Trenloe** · May 2nd, 2018, 18:00

Go to the FG installation directory (usually C:\Program Files (x86)\Fantasy Grounds) and re-run an update - run FGUpdaterEngine.exe and see if you have the issue after updating.

**Trenloe** · May 2nd, 2018, 18:01

If the issue occurs after re-updating. Whitelist/allow FantasyGrounds.exe in your anti-virus/security application.

And - reboot your computer.

**dantedoom** · May 2nd, 2018, 18:12

Originally Posted by Trenloe

If the issue occurs after re-updating. Whitelist/allow FantasyGrounds.exe in your anti-virus/security application.

And - reboot your computer.

Rebooted PC, reupdated (none error). Actually don't use any antivirus or security application

Still can't load PFRG campaings. Still working normal in 5e campaigns

**Trenloe** · May 2nd, 2018, 18:33

Originally Posted by dantedoom

Still can't load PFRG campaings. Still working normal in 5e campaigns

Go to your <FG app data>\rulesets directory. Delete 3.5E.pak and PFRPG.pak, and also check for directories called 3.5E or PFRGP - if these directories exist (within the \rulesets directory) delete these too.

Then, after deleting these files and directories - run an update. It should download the latest versions of 3.5E.pak and PFRPG.pak.

**dantedoom** · May 2nd, 2018, 19:06

Originally Posted by Trenloe

Go to your <FG app data>\rulesets directory. Delete 3.5E.pak and PFRPG.pak, and also check for directories called 3.5E or PFRGP - if these directories exist (within the \rulesets directory) delete these too.

Then, after deleting these files and directories - run an update. It should download the latest versions of 3.5E.pak and PFRPG.pak.

This worked!

Thanks!

**Trenloe** · May 2nd, 2018, 19:10

Originally Posted by dantedoom

This worked!

Thanks!

Excellent!

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