Dungeons & Dragons 2024 Core Rulebooks Pre-Order
  1. #1

    New computer/same license

    Standard apologies if this question is elsewhere, etc etc.
    I tried digging thru all the pages of stuff.
    I got a new computer. I downloaded the FG demo from the website. Tried my account key that I bought in June. It still only shows demo. It never will update to the paid version.
    I thought it said in the FAQ that FG doesn't know what computer I'm on.. only whether I'm running simultaneous versions (which I'm not).

  2. #2
    LordEntrails's Avatar
    Join Date
    May 2015
    -7 UTC
    Blog Entries
    Someone how you are not entering the license key correctly and then running Update. Make sure you are entering it in the correct license field (the top one) and have no extra spaces etc. Then run an Update. If that still doesn't work, email [email protected] a screen shot or your settings page and they can verify your license key is active.

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  3. #3
    Okay. That helped me. Thanks so much.

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