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  1. #1
    Niles's Avatar
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    AVG issue and port 1802

    I had the AVG issue, it's now fixed. FG now starts but I can't connect. Do I have to reopen port 1802?
    See through the skies, far beyond our world tonight,
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    Zacchaeus's Avatar
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    Quote Originally Posted by Niles View Post
    I had the AVG issue, it's now fixed. FG now starts but I can't connect. Do I have to reopen port 1802?
    Either your antivirus is blocking the connection or your internal IP address has changed (the latter especially if you rebooted stuff in your attempts to get things working)
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    Niles's Avatar
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    Quote Originally Posted by Zacchaeus View Post
    Either your antivirus is blocking the connection or your internal IP address has changed (the latter especially if you rebooted stuff in your attempts to get things working)
    Hi Zacchaeus, I made the exception for FG in the settings of AVG. I still won't connect. You said the internal IP may have changed. If it did, what do I have to do?
    See through the skies, far beyond our world tonight,
    Hear the sounds of freedom ring, in a silent dream,
    and a million miles away.
    Reach for the stars, and live our lives forever free,
    In our hearts for a thousand years, and a thousand lifetimes before.

    And the dawn of a new day will rise, a light for us all. -Dragonforce

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    LordEntrails's Avatar
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    If the internal network IP of FG has changed, you need to update your port forwarding rule, if you had to set one up originally. So, did you configure port forwarding (i.e. a virtual server on your router) before?

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  5. #5
    Niles's Avatar
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    Quote Originally Posted by LordEntrails View Post
    If the internal network IP of FG has changed, you need to update your port forwarding rule, if you had to set one up originally. So, did you configure port forwarding (i.e. a virtual server on your router) before?
    Yes, I set it up before.
    See through the skies, far beyond our world tonight,
    Hear the sounds of freedom ring, in a silent dream,
    and a million miles away.
    Reach for the stars, and live our lives forever free,
    In our hearts for a thousand years, and a thousand lifetimes before.

    And the dawn of a new day will rise, a light for us all. -Dragonforce

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    LordEntrails's Avatar
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    Ok, so verify your current internal IP and go back and set it up again. You might have to reboot your router to get it to stick, depends on the router.

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  7. #7
    Niles's Avatar
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    Quote Originally Posted by LordEntrails View Post
    Ok, so verify your current internal IP and go back and set it up again. You might have to reboot your router to get it to stick, depends on the router.
    Hi LordEntrails, reset router and port forwarding and no luck, still won't connect. Any other ideas I could try?
    See through the skies, far beyond our world tonight,
    Hear the sounds of freedom ring, in a silent dream,
    and a million miles away.
    Reach for the stars, and live our lives forever free,
    In our hearts for a thousand years, and a thousand lifetimes before.

    And the dawn of a new day will rise, a light for us all. -Dragonforce

  8. #8
    LordEntrails's Avatar
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    You verified your internal IP didn't change?

    Does it work if you disable AVG temporarily? Does it work if you disable your firewall temporarily? Is your network showing as home/work/private and not public? (This shouldn't have changed, but sometimes Windows updates do this).

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

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  10. #10
    Niles's Avatar
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    Quote Originally Posted by damned View Post
    Please post a screenshot of the Port Forward settings on your firewall and also one of the Load Campaign screen in FG.
    Hi Damned and LordEntrails, I got it to work. I had to update AVG and it gave me full protection (I had the free version). It took over my firewall. I just turned it off and switched to Windows firewall and it worked! Thanks for all your help...
    See through the skies, far beyond our world tonight,
    Hear the sounds of freedom ring, in a silent dream,
    and a million miles away.
    Reach for the stars, and live our lives forever free,
    In our hearts for a thousand years, and a thousand lifetimes before.

    And the dawn of a new day will rise, a light for us all. -Dragonforce

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