PC Win 8.1 User- Purchased from Steam - Can't find my 5e content

[ddavison]

If the window closes before you see what if it completed, you can look in your FG app directory for the Update.log file. It should tell you if it sees an error or not.

[BBGaming]

Absolutely nothing is working for me.

I've deleted local content for FG and reinstalled it.

I've deleted the 5e data and had the updater install it again.

NOTHING!

NONE of the 5e DLC is available for me to use.

The updater sometimes shows it's loading the DLC - but when I start FG....Not there.

I just don't know what else to do. I've never had this issue with any other DLC from Steam.

[Trenloe]

Do you have any errors reported at the end of your update.log file as mentioned by ddavison in post #11 above?

[BBGaming]

Just tried again. Here is what I see (Still no content when I start FG).

Getting packages from FG server
Starting update check
Checking package FantasyGroundsUpdater for updates
Checking package 3.5E for updates
Checking package 4E for updates
Checking package 5E for updates
Checking package CoreRPG for updates
Checking package FATECore for updates
Checking package general-addons for updates
Checking package Numenera for updates
Checking package PFRPG for updates
Checking package SWK01 for updates
Checking package Utilities for updates
Checking package VortexGames for updates
Getting purchases from Steam server
Getting manifest for Steam package (299280)
Getting manifest for Steam package (299290)
Getting manifest for Steam package (299300)
Getting manifest for Steam package (300870)
Getting manifest for Steam package (301244)
Getting manifest for Steam package (301248)
Getting manifest for Steam package (302300)
Getting manifest for Steam package (303331)
Getting manifest for Steam package (303332)
Getting manifest for Steam package (305471)
Getting manifest for Steam package (328020)
Getting manifest for Steam package (328021)
Getting manifest for Steam package (328022)
Getting manifest for Steam package (360090)
updating modules/DD PHB Deluxe.mod
updating portraits/DND5E_PHB.ppk
updating extensions/Decal_PHB.ext
updating extensions/5E_Theme_Wizards.ext
Getting manifest for Steam package (360114)
updating modules/DD Lost Mine of Phandelver.mod
updating modules/DD Basic Rules - DM.mod
updating modules/DD Basic Rules - Player.mod
updating extensions/Decal_LMOP.ext
updating extensions/5E_Theme_Wizards.ext
Getting manifest for Steam package (360115)
Update check complete

[Trenloe]

updating modules/DD PHB Deluxe.mod
updating portraits/DND5E_PHB.ppk
updating extensions/Decal_PHB.ext
updating extensions/5E_Theme_Wizards.ext
Getting manifest for Steam package (360114)
updating modules/DD Lost Mine of Phandelver.mod
updating modules/DD Basic Rules - DM.mod
updating modules/DD Basic Rules - Player.mod
updating extensions/Decal_LMOP.ext
updating extensions/5E_Theme_Wizards.ext

This suggests that you are getting the content.

When you say "Still no content when I start FG" what, exactly please, are you doing to see if you have this contents?

As a quick check, follow these steps:

1. Launch Fantasy Grounds.
2. Create a brand new 5E campaign.
3. Load this new 5E campaign.
4. Go to the Library -> Modules screen and review what modules are available. More info here: https://www.fantasygrounds.com/wiki/...ule_Activation

Provide a screenshot of the "Module Activation" screen. Thanks.

[BBGaming]

Attachment 9545

[ddavison]

Have you happened to create any custom CoreRPG and/or 5E rulesets in the past - or possibly as part of the Edge of the Empire ruleset? If so, try deleting those and re-updating.

[BBGaming]

I moved (cut) the entire FG App data folder this time so that it would create a new one fresh.

During the update - all other content loaded - but I received a strange error about content vault.

Attachment 9546

I clicked update again and it finished with this log:
Getting packages from FG server
Starting update check
Checking package FantasyGroundsUpdater for updates
Checking package 3.5E for updates
Checking package 4E for updates
Checking package 5E for updates
Checking package CoreRPG for updates
Checking package FATECore for updates
Checking package general-addons for updates
Checking package Numenera for updates
Checking package PFRPG for updates
Checking package SWK01 for updates
Checking package Utilities for updates
Checking package VortexGames for updates
Getting purchases from Steam server
Getting manifest for Steam package (299280)
Getting manifest for Steam package (299290)
Getting manifest for Steam package (299300)
Getting manifest for Steam package (300870)
Getting manifest for Steam package (301244)
Getting manifest for Steam package (301248)
Getting manifest for Steam package (302300)
Getting manifest for Steam package (303331)
Getting manifest for Steam package (303332)
Getting manifest for Steam package (305471)
Getting manifest for Steam package (328020)
Getting manifest for Steam package (328021)
Getting manifest for Steam package (328022)
Getting manifest for Steam package (360090)
updating modules/DD PHB Deluxe.mod
updating portraits/DND5E_PHB.ppk
updating extensions/Decal_PHB.ext
updating extensions/5E_Theme_Wizards.ext
Getting manifest for Steam package (360114)
updating modules/DD Lost Mine of Phandelver.mod
updating modules/DD Basic Rules - DM.mod
updating modules/DD Basic Rules - Player.mod
updating extensions/Decal_LMOP.ext
updating extensions/5E_Theme_Wizards.ext
Getting manifest for Steam package (360115)
updating modules/DD MM Monster Manual.mod
updating extensions/Decal_MM.ext
Update check complete

Created a new campaign for 5e. Opened the library. Selected modules and ...

Attachment 9547

What could be wrong?

[Trenloe]

Try running Fantasy Grounds as Administrator. Right-click on the Fantasy Grounds startup icon and select "Run As Administrator", once FG loads go into the settings window and do an update. Then try loading your 5E campaign and seeing if the modules are there.

[ddavison]

That might do it. I forwarded it to John (Moon_Wizard on the forums) to weigh in. All the new content is now stored securely in a vault file. It sounds like that might be the issue for you -- but I don't yet know what would be causing that.