Fantasy Grounds Crashing when I try to Load a Campaign

Good day everyone. Hopefully, this is an easy fix and I'm posting in the correct area. I don't really use forums much. I'm having a problem with my Fantasy Grounds application crashing every time I try to load a campaign. It starts to load for several seconds, and then just closes. Before now I had used it for years, and though there were minor problems here and there, I never had it just crash like this before. This is the computer I usually run it on too. I'm hoping someone on here has an idea what's going on. I've tried restarting my computer, I've tried disableing firewalls and AV protection. I've tried with and without a VPN. I'm just having no luck. Thanks in advance for anyone who can help me solve this. Have a great day everyone!

1) look to see if there are any error messages in the console.log file - this is in your standard FG data directory (click the folder icon in he top right corner of the main FG launch screen to get there).
2) look in the windows application event viewer (Google how to do that if you don’t know) and see if there are any errors raised.
3) try creating a brand new campaign with no extensions. Does that load OK?

Quote:

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Originally Posted by Trenloe

1) look to see if there are any error messages in the console.log file - this is in your standard FG data directory (click the folder icon in he top right corner of the main FG launch screen to get there).
2) look in the windows application event viewer (Google how to do that if you don’t know) and see if there are any errors raised.
3) try creating a brand new campaign with no extensions. Does that load OK?

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1.) Good idea! I forgot about that. I'll post the errors below.
2.) I see some errors, but none related to FG as far as I can tell. I'm not super used to this though.
3.) I did try this and it didn't work. Oh, and just for informational purposes, I did try different rulesets too. I did try something else though that seems to have fixed it. I made an install in a different location so it didn't try and grab any of my old data and that seems to have worked. If you can tell what the issue is from the error list below though that would be awesome as it would help me avoid this issue in the future, hopefully, and keep me from having to start a whole bunch of stuff from scratch again. If not that's perfectly fine. I'm super happy that I got it to work! Thanks for your help!

[07.08.2019 10:18:41] Runtime Notice: Initializing DirectX
[07.08.2019 10:18:41] Runtime Notice: Initializing COM
[07.08.2019 10:18:41] Runtime Notice: Fantasy Grounds starting
[07.08.2019 10:18:45] Runtime Notice: Refreshing alias
[07.08.2019 10:18:46] Runtime Notice: Alias refresh result = Success
[07.08.2019 10:18:46] Runtime Notice: Daily session backup created.
[07.08.2019 10:18:46] Runtime Notice: Host session started
[07.08.2019 10:18:51] Ruleset Error: desktop: Could not find hot key title font ()
[07.08.2019 10:18:51] Ruleset Error: desktop: Could not find hot key label font ()
[07.08.2019 10:18:51] Ruleset Error: mouse: Could not find drag font (draglabel)
[07.08.2019 10:18:51] Ruleset Error: desktop: Could not find tooltip font ()
[07.08.2019 10:18:51] Ruleset Error: radial: Could not find hub icon (menuhub)
[07.08.2019 10:18:51] Ruleset Error: radial: Could not find back icon (menuback)
[07.08.2019 10:18:51] Ruleset Error: desktop: Could not find die modifier font (diemod)
[07.08.2019 10:18:51] Ruleset Error: desktop: Could not find die sum font (diemod)
[07.08.2019 10:18:51] Ruleset Error: desktop: Could not find die result font (dieresult)
[07.08.2019 10:18:51] Ruleset Error: desktop: Could not find poll empty icon ()
[07.08.2019 10:18:51] Ruleset Error: desktop: Could not find poll positive icon ()
[07.08.2019 10:18:51] Ruleset Error: imagecontrol: Could not find distance font (modcollectorlabel)
[07.08.2019 10:18:51] Runtime Notice: Returning to launcher
[07.08.2019 10:18:57] Runtime Notice: Refreshing alias
[07.08.2019 10:18:57] Runtime Notice: Alias refresh result = Success
[07.08.2019 10:18:57] Runtime Notice: Host session started
[07.08.2019 10:18:59] Ruleset Error: desktop: Could not find hot key title font ()
[07.08.2019 10:18:59] Ruleset Error: desktop: Could not find hot key label font ()
[07.08.2019 10:18:59] Ruleset Error: mouse: Could not find drag font (draglabel)
[07.08.2019 10:18:59] Ruleset Error: desktop: Could not find tooltip font ()
[07.08.2019 10:18:59] Ruleset Error: radial: Could not find hub icon (menuhub)
[07.08.2019 10:18:59] Ruleset Error: radial: Could not find back icon (menuback)
[07.08.2019 10:18:59] Ruleset Error: desktop: Could not find die modifier font (diemod)
[07.08.2019 10:18:59] Ruleset Error: desktop: Could not find die sum font (diemod)
[07.08.2019 10:18:59] Ruleset Error: desktop: Could not find die result font (dieresult)
[07.08.2019 10:18:59] Ruleset Error: desktop: Could not find poll empty icon ()
[07.08.2019 10:18:59] Ruleset Error: desktop: Could not find poll positive icon ()
[07.08.2019 10:18:59] Ruleset Error: imagecontrol: Could not find distance font (modcollectorlabel)
[07.08.2019 10:18:59] Runtime Notice: Returning to launcher
[07.08.2019 10:19:02] Runtime Notice: Fantasy Grounds exiting

That looks like one (or more) of your rulesets hasn't downloaded correctly. Have you ran an update recently (there was a fairly big update yesterday)?

Try running the update again. If that doesn't fix the issue then go to <FG app data>\rulesets and delete CoreRPG.pak and the .pak file for the ruleset you're using - then run another update, it should re-download those rulesets.

Go into your FG Data/rulesets folder and delete the CoreRPG.pak file and the file for whatever ruleset you are using (if 5e for example the 5e.pak file). Then update FG

Quote:

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Originally Posted by Trenloe

That looks like one (or more) of your rulesets hasn't downloaded correctly. Have you ran an update recently (there was a fairly big update yesterday)?

Try running the update again. If that doesn't fix the issue then go to <FG app data>\rulesets and delete CoreRPG.pak and the .pak file for the ruleset you're using - then run another update, it should re-download those rulesets.

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Thanks for the help, it worked! I didn't even have to download it again since I installed a new instance to a different location I just copied the newly downloaded CoreRPG.pak from there and it worked. You were right about the update too, I did download that update rifght before starting FG so it may have done it. So glad to have it working now though. It doesn't seem to be causing any issues, but I did notice the below in the console log. Do you know what it means, and is it anything I should worry about/fix? Thanks again for the help?


[07.08.2019 13:44:59] Database Warning: Module override data exists and base module data has changed for (DD LA Attack of the Tyrantclaw)
[07.08.2019 13:45:00] Database Warning: Module override data exists and base module data has changed for (DD MM Monster Manual)
[07.08.2019 13:45:04] Database Warning: Module override data exists and base module data has changed for (DD TYP Against the Giants)
[07.08.2019 13:45:05] Database Warning: Module override data exists and base module data has changed for (DD TYP Tomb of Horrors)

Quote:

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Originally Posted by GlennCauthon

Do you know what it means, and is it anything I should worry about/fix? Thanks again for the help?


[07.08.2019 13:44:59] Database Warning: Module override data exists and base module data has changed for (DD LA Attack of the Tyrantclaw)
[07.08.2019 13:45:00] Database Warning: Module override data exists and base module data has changed for (DD MM Monster Manual)
[07.08.2019 13:45:04] Database Warning: Module override data exists and base module data has changed for (DD TYP Against the Giants)
[07.08.2019 13:45:05] Database Warning: Module override data exists and base module data has changed for (DD TYP Tomb of Horrors)

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This is just a warning letting you know that you may have made some small changes to data from those listed modules within your campaign, and the base module itself has been updated. You can reset to the base module data by right-clicking on the module in the module activation window and selecting revert changes.

If you have made some changes to a module within a campaign (you can't change the base module, but you can edit some records within a campaign only) and you want to keep those changes, then don't revert - but, it means you won't have the most recent version of that module and you'll keep getting that warning.

You can tell what records have been changed by the small book icon in the campaign data list - if it shows a small quill and book, then it's been edited within the campaign.