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Mordicil please enter your forum username and password.
All I get is Fantasy Grounds has stopped working this program will now close.
I purchased the new Fantasy Grounds Unity and installed it (reinstalled 10 times already), but the only way I can get it to run is in safe mode. Anytime I launch it I get a window that says "a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I had to install it in safe mode as well, because the updater would not load in a normal environment.
I am new and having similar issues. Forgive me for sounding ignorant but when you say registration number are you talking about the License key?
yes
It started a couple of days ago. I am in the same boat as the others. I paid for the Unity. Downloaded and tried to install. It wouldn't update kept going in a loop. I finally got it to work but now I have a license error. It basically states that it is invalid and the screen that comes up is for the free version. I checked the number in the registry and everything matches what I have as shown on the order history screen.
Subscription or Outright? If subscription have you cancelled it?
Please delete the key and try cut and paste it in again.
Am getting Invalid License message every time I launch.
On Mac/Catalina - I've successfully logged in with my FG credentials, linked to Steam, AND entered my KS FGU license in the updater.
When I launch, I ALWAYS get "License Check failed - Check your FG Settings to ..." (and why is this log text not selectable?).
The only place I can put the license in on the updater panel and I get NO error when I login there. What's going on here?
Can you ping path.fantasygrounds.com?
Can you tracert patch.fantasygrounds.com?
@ardakkumerian,
Make sure that you copy and paste your FGU license key exactly as it shows up in your Order History (including capitalization and dashes).
https://www.fantasygrounds.com/store/myorders.php
Regards,
JPG