Check your router model and look here for port forwarding instructions: https://portforward.com/router.htm
As mentioned above, you need to forward TCP (protocol) 1802 to your FG computer's IP address.
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Check your router model and look here for port forwarding instructions: https://portforward.com/router.htm
As mentioned above, you need to forward TCP (protocol) 1802 to your FG computer's IP address.
well. i got a success message when running the connection test, but i still get an error message when i try to join a game. may be the game address? thanks for the help.
Can anyone else connect to your GM? As a player you don’t need port forwarding to connect to the GM. The GM does need to be running heir campaign and waiting for you to connect.Quote:
Originally Posted by maratanza
Confirm the address with the GM and that their side is waiting for connections. If it is up and running check that other people can connect to the GM OK.
Yes as the Trenboss points out - players dont need the connection test success. You might notice this option is only on the GM screens - Create New Campaign and Load Campaign.
Your GM needs to get the connection success message...
Hi everyone! I've been trying to connect to a game hosted by my DM for hours, tried everything to no success.
What I did:
- Installed tryed to connect to a game using my username, an alias or my DM's IP address. I tried it with different network configurations and firewall settings, but received the "Could not connect to the host" error all the times.
What I tried to fix the problem:
1. Tested my connection in the app - success.
2. Forwarded the 1802 TCP port to my PC's IP address.
3. Created exceptions for the FG application, 1802 port in Windows firewall. I even tried allowing all incoming TCP traffic without any program and port limitations.
4. Disabled both Windows firewall and antivirus and made sure I have no other network security software enabled.
5. Tried to connect my ethernet cable directly to the PC without using any routers.
None of the above worked. I don't know what else to try, especially considering that I don't want to host games, I just want to connect to an existing server, so as far as I understand, I don't even need the 1802 port opened.
I would appreciate any advice, thank you!
hey blackbada thats no good.
unfortunately if others can connect and you cant it may be a routing issue between your two networks.
find your public ip and have the GM do a tracert w.x.y.z where w.x.y.z is your public IP and you do the same to hers.
there should be some similarities (reversed) in the routing - you should be able to tell if your traffic is getting lost somewhere by comparing it to hers.
Hello blackbada,
Players don't have to configure their router and rarely have to adjust their firewalls. Can you confirm that the DM has other players connecting from outside their home network and that they have a TEST Successful message when they check on their end? The DM is the person who needs to port forward.
Sorry but I can not post my tracert results as a text nor as an image due to my forum status limitations.
I can confirm that other players have no troubles joining my DM's games.
My results (sorry for the Russian, but I think it should be understandable) - attached above
I will post my DM's results ASAP.
I can confirm that other players have no troubles joining my DM's games.
Can you also confirm that the GM is running their campaign, waiting for you to connect, when you are trying to connect? FG has no cloud presence for campaigns, the GM needs to have their instance of FG running waiting for you to connect.Quote:
Originally Posted by blackbada
Yes I confirm that. I was trying to join a server while five other people were playing there.
Please post the console.log file from your <FG app data> directory - immediately after you've tried to connect to the GM so we can see the most recent information.Quote:
Originally Posted by blackbada
Not much information there, honestly.
[28.02.2018 11:41:54] Runtime Notice: Initializing DirectX
[28.02.2018 11:41:54] Runtime Notice: Initializing COM
[28.02.2018 11:41:55] Runtime Notice: Fantasy Grounds starting
[28.02.2018 11:42:05] Runtime Notice: Resolving alias
[28.02.2018 11:42:05] Runtime Notice: Alias translate result = 203.205.114.68
[28.02.2018 11:42:05] Runtime Notice: User 'blackbada' attempting connection to '203.205.114.68:1802' using alias 'tiny drow rich unicorn'
[28.02.2018 11:42:26] Network Notice: Client unable to connect to host - Could not connect to the host. Check your network settings and verify the host address, then try again.
[28.02.2018 12:47:27] Runtime Notice: User 'blackbada' attempting connection to '203.205.114.68:1802'
[28.02.2018 12:47:48] Network Notice: Client unable to connect to host - Could not connect to the host. Check your network settings and verify the host address, then try again.
[28.02.2018 13:03:40] Runtime Notice: Fantasy Grounds exiting
That's all there is.
You using the alias the GM gave you or his actual IP address? There are certain IP ranges that get blocked by the smiteworks servers because of constant DDoS attacks (IRC ). I wonder if you are cought up in that, see if you can connect directly to the GM's IP address.
I tried both methods, the results were the same: 'Could not connect to the host. Check your network settings and verify the host address, then try again.'
The console log shows that the Alias is being converted into an IP address OK. So there is no blocking or anything like that going on from the FG website.Quote:
Originally Posted by Nylanfs
This appears to be working fine. There's a 20 second timeout when trying to connect to the GM's IP address - which shows this is working correctly and not being immediately rejected.Quote:
Originally Posted by blackbada
Somewhere the connection is not getting through. This could be locally on the computer, or anywhere in the process between the player FG instance and the GM. But, as other players can connect, this is more than likely local to the player - either computer or local network setup or your ISP.
Make sure your local network connection is showing Private, not Public.
If you have another computer in your house, try installing FG on that and connecting from the current computer with the issue to the new installation. Use the internal IP address to connect to this test computer. This will help to identify if the connection is being blocked on the computer or maybe elsewhere.
Hi,
I went through about 15 pages but didn't see anything like this listed - my apologies in advance if I missed it.
I've been running FG for a couple years, got the port forwarding set for my computer (with it's static IP). Now my son is entering the fold and started a standard subscription. He wants to run his own games.
I got back into my firewall and tried adding another IP to the same port but it bounced with an invalid port. I know why now after an hour on the internet - only 1 IP per port forward (virtual server).
Is there a method to get get multiple computers in the same household connected to FG (to DM games)?
Thanks,
Garth Giantbane
Only if your router supports UPnP, which means it does the port forwarding for you. Or you do what I do, and go into my router and change the IP addresses assigned to my computer and my son's (easier to change than the port forward rule on my router).Quote:
Originally Posted by GarthGiantbane
Oh, the other way is you can add a command line to the FG executable upon launch (-p 1234), but then the players also have to do the same thing. Where 1234 is any open port number.
If you are running games at separate times change the port forward each time.
Otherwise do as above by LordEntrails.
In the short term, it might just have to be a part of your standard routine when hosting a game to go into the router and edit the rule to point back to your IP.
Thanks for the replies.
I'll follow that suggestion and either change the static IPs between the two PC's or edit the firewall rule depending on who's playing/hosting for the session. Probably the latter, seems easier for me.
This is something I do not understand what it is or how to do it. I am not able to run a successful connection test. Would someone be willing to help me??
What do I make the inbound --- to ---?
What should the local port be ---- to ----?
The local port is always TCP 1802
The inbound port is always TCP 1802
The source IP address is usually set to ANY, or blank or 0.0.0.0
having lost an most of a Sunday just to get my friggin' internet to work again after trying to get the Port Forwarding setup so I can actually run this stupid friggin' system, I'm wondering how in the world I can get my friggin' money back. I thought it'd be fun to run my brothers in Rise of the Runelords, and now all I can think is how I've pissed away a couple hundred dollars for an ultimate license and the rise of the runelords fg so that I can waste all my time trying to figure out how to be a network admin. Why or why was I so stupid? Roll20 may be a lot more work as a GM, but all i need is a friggin' web browser. If I wanted to work in IT, I would've gotten a computers degree. Is there a sticky where people who don't want to be tech support can complain about this PITA game system?
Hello Uktar,
I'm sorry to hear that you had such a frustrating experience. We offer assistance via email at [email protected] for port forwarding or any other questions you have. Please send us the make and model # of your router and send us a screenshot of your Connection Test screen from the DM's computer. It normally just takes a few minutes to set up once you've been told what to put where. After that, it rarely needs to be changed or adjusted and never needs to be set by the players. There are a few cases where it gets more complicated, but we can quickly determine that for you.
We also offer full refunds at any time within 30 days if you decide that is the best route forward for you. We truly hope you will consider giving it another shot with a little bit of help. Let us know at [email protected] either way and we'll take good care of you.
-Doug
I'm sorry you've had problems setting up your network and that you're obviously angry.Quote:
Originally Posted by Uktar
The reasons why you bought FG are still valid - it will be a great tool to play Rise of the Runelords with your brothers. If you're prepared to take some assistance from the community, I'm sure we can get you up and running.
If you're beyond that, then send an email to [email protected] and I'm sure they'll issue you a refund.
And no, there is not one single thread where people can complain. I don't really see the point in that. You've posted that you have issues getting port forwarding setup, in the right thread for that issue. If you want to officially complain, rather than just publicly get something off your chest, then use the support email I mentioned above.
My recommendation would be to try to get it working with our assistance. If you're willing, try these:
1) From a windows command prompt, type tracert 8.8.8.8 and post the results here. This will tell us your network architecture and if there might be issues with how your ISP has setup your Internet connection.
2) Make sure your network is set to Private not public, in Windows Network and Connections Center.
3) Make sure FantasyGrounds.exe has an exception in your security/anti-virus software.
4) Let us know the make and model of your Internet router, so we can help you setup port forwarding.
EDIT: Doug replied while I was typing...
I feel your pain, Uktar. When I first purchased Fantasy Grounds I took my internet down for 2 days trying to port forward! I was too nervous to ask for help on the forums. Once I got that sorted, its been nearly 2 years of the most fun I've ever had. I was so frustrated those first couple days, though, I almost quit on the program. I'm so glad I didn't and I really hope you don't either. I mean it when I say this community is the best I've ever seen for jumping in and helping people. Good luck!
Thanks for the rapid response
Here's what came up when I ran tracert 8.8.8.8 :
Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 13 ms 16 ms 13 ms cpe-174-109-128-1.nc.res.rr.com [174.109.128.1]
3 17 ms 15 ms 18 ms cpe-174-111-106-034.triad.res.rr.com [174.111.106.34]
4 21 ms 16 ms 16 ms cpe-024-025-062-150.ec.res.rr.com [24.25.62.150]
5 23 ms 21 ms 19 ms 24.93.67.202
6 25 ms 29 ms 30 ms bu-ether14.atlngamq46w-bcr00.tbone.rr.com [66.109.6.82]
7 26 ms 29 ms 39 ms bu-ether11.atlngamq47w-bcr01.tbone.rr.com [66.109.6.35]
8 27 ms 21 ms 23 ms 0.ae3.pr1.atl20.tbone.rr.com [107.14.17.190]
9 27 ms 26 ms 23 ms ix-ae-14-0.tcore1.A56-Atlanta.as6453.net [64.86.113.37]
10 24 ms 22 ms 24 ms 64.86.113.106
11 * * * Request timed out.
12 27 ms 23 ms 22 ms
Hi Uktar,
This should be quite doable looking at your tracert.
Please find your LAN IP (FG will show you this on the Load Campign screen.
Login to your router and locate the port forwarding.
Delete anything you already setup.
Create a new Port Forward rule.
You want to forward TCP 1802-1802 on your WAN or External interface to the LAN IP address you identified - on TCP port 1802.
If it asks for a source port/IP leave it at any/any.
Feel free to PM me if you want me to jump on and have a look at it with you.
Hardware & Opsys:
Lenovo Yoga 900-131SK Signature Edition
Windows 10 home, version 1709, OS Build 16299.371
AVG/Avast for firewall and security
Wireless Router: Netgear wnr2000v3
cable modem (spectrum): Netgear CM500
I believe I've managed the following:
Setup Forwardingn (on wifi router)
Application Rule for FG (although only allowed outgoing Port, not incoming) (in AVG Avast firewall)
shut off iPv6 on my laptop's network adapter...
https://portforward.com/netgear/wnr2000/Quote:
Originally Posted by Uktar
If you are the GM the traffic is INCOMING. Yo need to accept connections from our players computers.
IPv6 doesnt need to be changed or disabled.
Can you on the Wireless router check what the external or WAN ip is?
Its possible that your CM500 also needs to do forwarding to the wnr2000
Setup my static IP.
Created Port Forward rule
still failing connection test.
How do I deal with AVG/Avast firewall, and do I need to worry about my cable modem?
Sent you a PM.
The best way to test if its Avast is to turn Avast off for 10mins.Quote:
Originally Posted by Uktar
Most AV apps have an icon in the system tray near the clock that you can right click and say "Turn Off" and it will let you turn off for a finite period of time.
Many cable modems are in bridged mode and everything I could find about this one suggest that its most likely in bridged mode.
If its not then you may have to port forward from Cable modem to wifi router and from wifi router to PC.
You might also look at the Hamachi thread for a nice easy way to bypass your firewall.
Turn off avast and I can connect.
Turn avast back on, and Failure.
I've set up Exception, and FG.exe is on list of exclusions, but Avast is still stopping it.
Good work.
Try delete all the rules in Avast for FG and then when you launch FG see if it prompts you?
Otherwise - need to create a custom rule allowing Incoming TCP 1802 from Anywhere in Avast.
Is the exception for FG.exe or FantasyGrounds.exe? It should be the latter. And have you set the access restriction to 5 bars (all connections)?Quote:
Originally Posted by Uktar
Some info here: https://support.avast.com/en-ww/arti...lication-Rules
One other thing to check Uktar. Do you have your home network set to "private" or "public" (whatever network you are using to connect to FG). I think you need to make sure it is set to private as Avast has a general rule to block all incoming traffic to any network that is designated as public. Just something else to check if setting the exception to 5 bars doesn't work as mentioned above. The discussion of private/public network is at the bottom of the page that Trenloe linked above.