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Question - I'm considering getting the Rise of the Runelords Anniversary Edition FG addon on my next payday. Does this mean that (eventually) I will also be able to pickup the PDF from Paizo for 'free'? :)

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Originally Posted by JHale1966

Question - I'm considering getting the Rise of the Runelords Anniversary Edition FG addon on my next payday. Does this mean that (eventually) I will also be able to pickup the PDF from Paizo for 'free'? :)

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Yes.

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Originally Posted by ddavison

If you sync your account and send us proof showing that you owned those PDFs before you bought it here, we can issue you a refund for those equal to the PDF. Email us at [email protected].

@Samarex, if you contact us at the support channel, we would be happy to help you.


Note that I will be unavailable most if today since I have a family event. I will be able to assist anyone later this evening when I return.

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Oh, but that's excellent customer service! I'll send an email with the data requested. Again thank you!

We have heard back on the International editions purchased outside of paizo.com. After carefully considering all factors (licensing, payments and process for translation, fees, distribution and possible automation), these will not be available for the discount.

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Originally Posted by ddavison

We have heard back on the International editions purchased outside of paizo.com. After carefully considering all factors (licensing, payments and process for translation, fees, distribution and possible automation), these will not be available for the discount.

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Ok :(

I buyed today the Bestiary 1 for Pathfinder, synchronized my account with my Paizo Account ... but I haven't the PDF of Bestiary 1 in my Paizo's Download page ... I failed something perhaps ?

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Originally Posted by Sasmira

Ok :(

I buyed today the Bestiary 1 for Pathfinder, synchronized my account with my Paizo Account ... but I haven't the PDF of Bestiary 1 in my Paizo's Download page ... I failed something perhaps ?

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There is currently an issue with the synchronisation that will be fixed during the course of this day. Once it is, you can just hit the "send purchases to Paizo" button again and the corresponding product will appear. If you cannot wait until then, you can also contact Paizo customer support to manually add it - although they won't be in until 19:00 CET. Since they are fixing it anyway, I'd just sleep over it and the synchronisation should work properly tomorrow.

I just made an update to the Paizo Account Synchronization page for the Send Purchases to Paizo. I have it sending it the PDF product code now as well. Even if you already did this, you should be able to resend it.

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Originally Posted by ddavison

I just made an update to the Paizo Account Synchronization page for the Send Purchases to Paizo. I have it sending it the PDF product code now as well. Even if you already did this, you should be able to resend it.

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I just tested this for my Kingmaker 3 Purchase:

https://i.gyazo.com/d025a29445825954...8febe6cd73.png

No dice:

https://gyazo.com/0d06af67a60104512bfcebf9b0cc3ddc

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Originally Posted by GenesisX

I just tested this for my Kingmaker 3 Purchase:

https://i.gyazo.com/d025a29445825954...8febe6cd73.png

No dice:

https://gyazo.com/0d06af67a60104512bfcebf9b0cc3ddc

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Thanks. I sent the necessary info over to the devs over at Paizo and I will have to wait and see what they say. I will let you know if we need another test.

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Originally Posted by ddavison

Thanks. I sent the necessary info over to the devs over at Paizo and I will have to wait and see what they say. I will let you know if we need another test.

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FYI, seems to be working, at least for me. PDF's are now showing up at Paizo. (this was after re-sending the codes.)