Not Running from Steam on new Laptop

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March 27th, 2020, 02:27
Towerimp

Not Running from Steam on new Laptop

Got a new laptop and was setting up FGC(from Steam, Full) and when I tried to launch the program a red Windows box comes up "This app can't run on this PC, To find a version for your PC check with the software publisher" then a program window saying "FGSteamLauncher: Unable to start Fantasy Grounds client, Error 1223"

i ran the program fine on my main computer fine...Also windows 10 16-bit version 1903
No Anti Virus software on it(at moment) beside windows firewall(which shows it clear to private and public connections)

I have:
Run them under admin
Rebooted
Reinstalled from steam and from the web

Side Note: Unity version installs then goes through one update and finishes then tries to start a second and never does anything after "Beginning Update", not frozen(can cancel out without pause) and the launch button still grayed out

CPU:
i9
8GB
Windows 10 64-bit
500GB SSD
March 27th, 2020, 03:31
Moon Wizard

We just had an issue with the FGC update server a couple hours ago; and we just got it back online. It should be good to go now.

Regards,
JPG
March 27th, 2020, 03:52
Skeletor101

I'm actually running into the same issue. I'm having some trouble locating a thread that solves the issue :c. Is there a thread that I can get a link to with a solution.

I have tried the following to resolve the issue:
Run the game in administrator mode
Turned off firewalls
Turned off Antivirus
Rebooted
Reinstalled from steam and from the web

Any help would be greatly appreciated :).
March 27th, 2020, 03:53
Moon Wizard

Can you try going to your Fantasy Grounds application folder specified in the FG Settings, and delete FantasyGrounds.exe?
(Usually C:\Program Files (x86)\Fantasy Grounds\)

Then, please run the FGUpdaterEngine.exe application and let it run a new Update to grab the correct program file.

Regards,
JPG
March 27th, 2020, 07:09
Skeletor101

I deleted the application and ran the updater as requested. It told me that everything was up to date, but running the "FGUpdaterEngine.exe" did not replace the "FantasyGrounds.exe". Should I verify the game cache in Steam to get it repaired?

Thanks for the help!
March 31st, 2020, 19:16
Skeletor101

Sorry to be a pain and ping the thread, but is it possible you have any other steps for me to try T.T?
March 31st, 2020, 19:24
Trenloe

Quote:

Originally Posted by Skeletor101

Sorry to be a pain and ping the thread, but is it possible you have any other steps for me to try T.T?

Download the normal FG installer and try installing with that: https://www.fantasygrounds.com/filel...WebInstall.exe

This is all that Steam uses to run FG - there is no Steam specific install for Windows PCs.