FG Spreadshirt Swag
View RSS Feed

ddavison

Now Hiring - Customer Service Representative

Rate this Entry
Customer Service Representative - FILLED

Position Type: Full Time (40-hours per week)
Salary: $30,000 / year

Job Responsibilities:
  • Handle Customer Support 4 10-hour days each week (Wednesday, Friday, Saturday, Sunday)
  • Help customers with account based issues
  • Help customers with installation assistance on Windows, Mac or Linux
  • Help customers resolve connection issues
  • Help customers set up networking port forwarding for Fantasy Grounds Classic
  • Help customers allow programs through their firewall
  • Help customers perform specific steps within various Fantasy Grounds rulesets
  • Help customers with refunds where needed
  • Respond to customers on Email, Steam, Discord and Forums


Qualifications and Skills Needed:
  • Attention to Detail
  • Fast and Efficient Work Ethic
  • Excellent spelling and grammar
  • Task-oriented focus and ability to work on repetitive tasks
  • Ability to work from home consistently and without interruptions
  • Ability to make even frustrated customers happy
  • Pride in work
  • Dependable Internet Access



Nice-to-have Skills:
  • Extensive knowledge of RPG Game systems (see home page for major systems supported)
  • In-depth knowledge of Fantasy Grounds
  • In-depth knowledge of Fantasy Grounds Unity
  • Knowledge for content creations for Fantasy Grounds
  • Experience with multiple Fantasy Grounds rulesets


Benefits:
  • Work-from home
  • Computer system provided
  • Complimentary game modules and licenses provided
  • Health-care is not currently provided by the company.



Send qualifications to [email protected] and add Application: Customer Service Representative to the subject line.

Submit "Now Hiring - Customer Service Representative" to Digg Submit "Now Hiring - Customer Service Representative" to del.icio.us Submit "Now Hiring - Customer Service Representative" to StumbleUpon Submit "Now Hiring - Customer Service Representative" to Google Submit "Now Hiring - Customer Service Representative" to Facebook Submit "Now Hiring - Customer Service Representative" to Twitter

Updated April 22nd, 2020 at 02:53 by ddavison

Categories
Uncategorized

Comments

  1. ddavison's Avatar
    Thanks to everyone who submitted applications. We have completed our interview process and we will be announcing our hire in the near future.
Fantasy Grounds Fridays Pre

Log in

Log in