Players are being disconnected

[alloowishus]

I am trying to find out the cause of this. I do have a lot of custom rule mods and I am running the Time Adjuster extension along with univeral modules extension. This is what a player sent me in their console.log file

[5/3/2026 8:59:55 PM] [ERROR] Game server connection was lost. Returning to launcher.
[5/3/2026 8:59:58 PM] Tabletop scene exiting.
[5/3/2026 9:00:01 PM] Launcher scene starting.

[Moon Wizard]

Connections are not tied to rulesets or extensions; so it wouldn't be related to any of the updates today.

Regards,
JPG

[alloowishus]

This has been happening for a while, at least a year.

[Moon Wizard]

The connections are between the GM machine and the player machines; so it would suggest something is dropping connection.
Perhaps it might be a QoL/throttling/filtering setting on the router on the GM network or via security software on the GM machine; since it's a dropped network connection, it's something happening outside the software itself.

Regards,
JPG

[Trenloe]

We'll need more information about exactly what's happening.

1) Do all the players disconnect at the same time? Or is it one that disconnects?
2) What network type is the GM using? Wired or wireless?
3) What network type are the players using?
3) Are you using a VPN?
4) Is your network set to public or private?
5) What operating system are you using? The players who disconnect?

Some things to check in this Wiki troubleshooting page: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1981349889/Network+Troubleshooting

[ju95]

Moved to House of Healing - Fantasy Grounds