FG crashing

[Honken]

I thought i would report in this thread since it is about crashing.

I was playing Pathfinder 2e.

Anyway, my FG crashed twice during my game last night. We were not doing anything fancy at all. What I think might contribute is that I have my FG 1 and a half screen, to get some more FG space. Both times were RP heavy moments so nothing in particular done in FG. Maybe a skill roll or two.

[Trenloe]

I thought i would report in this thread since it is about crashing.

I was playing Pathfinder 2e.

Anyway, my FG crashed twice during my game last night. We were not doing anything fancy at all. What I think might contribute is that I have my FG 1 and a half screen, to get some more FG space. Both times were RP heavy moments so nothing in particular done in FG. Maybe a skill roll or two.
1) Can you describe what you mean by "FG crashed"?
2) Please provide the information mentioned by Moon Wizard in post #2.

[Honken]

1) Can you describe what you mean by "FG crashed"?
2) Please provide the information mentioned by Moon Wizard in post #2.

1. There was a window looking like it dumped some data, and then it shut down FG so i had to start it again.
2. I am at work, and have some AW tonight, but will provide the data on saturday.

[Trenloe]

I've moved these posts to their own thread as the thread originally posted in was regarding a user have a very different experience - FG becoming unresponsive, not showing an error dump window and exiting. Please only post in an existing thread if your issue is 100% the same, this helps everyone involved to be more efficient and less confused when trying to investigate/resolve issues. It's completely fine to start a new thread to discuss your issue.

Is the issues discussed in this thread the type of error you're seeing? https://www.fantasygrounds.com/forums/showthread.php?85693-Fantasy-Ground-Updater-encounters-errors-no-matter-what-I-do

[Honken]

I've moved these posts to their own thread as the thread originally posted in was regarding a user have a very different experience - FG becoming unresponsive, not showing an error dump window and exiting. Please only post in an existing thread if your issue is 100% the same, this helps everyone involved to be more efficient and less confused when trying to investigate/resolve issues. It's completely fine to start a new thread to discuss your issue.

Is the issues discussed in this thread the type of error you're seeing? https://www.fantasygrounds.com/forums/showthread.php?85693-Fantasy-Ground-Updater-encounters-errors-no-matter-what-I-do


So the session i mentioned had 2 crashes, where my side would show the data dump window, and then just shut down, both times. I am playing the Kingmaker campaign. I was also trying to introduce my friends to the Ritual spell rules, so i was sharing that from the core rules. That is when the first "crash" happened. We restarted and continued. The other "crash" was maybe 40 to 45 minutes later. At this point we were in a RP heavy situation so not that much interaction with FG.

As i write this i remember i usually capture my sessions with OBS, and thus have it on file.
Below is the screens that came up:

Capture crash one, capture crash two. I hope this helps.

Here is the link to the zipped campaign as promised.

[Trenloe]

Thanks for providing the additional information. The error is similar to the thread I linked in post #4. It may not be exactly the same as that, the issue in that thread was due to a Unity bug that effects AMD Radeon graphics cards - what graphics card do you use? Please compile the FG logs and post them here - link in my signature.

[Honken]

Thanks for providing the additional information. The error is similar to the thread I linked in post #4. It may not be exactly the same as that, the issue in that thread was due to a Unity bug that effects AMD Radeon graphics cards - what graphics card do you use? Please compile the FG logs and post them here - link in my signature.

Ok! It is an 5 year old computer. Asus RTX 2060 EVO (https://www.asus.com/motherboards-components/graphics-cards/dual/dual-rtx2060-6g-evo/). I have not had any problems with crashes before (unless you count the times before Smiteworks, and the classic).

I did have problem in the session before the mentioned in the previous posts, FG froze on me, and i waited for a bit, but wanted to play on so i closed FG and restarted it. One of the players said it might have been that i had old driver so for the sessions with the crashes i had the latest drivers.

Anyway, here are the compiled logs.

[Moon Wizard]

There is no crash information in the logs at all; which implies that the crash is occurring at the OS/driver level.
Also, you are running Windows 10 which is end-of-life for support/security in less than a week.

I recommend updating to Windows 11 with the free upgrade that Microsoft provides (assuming it allows the update, which I assume it should for 5 year old hardware); which would also force all the drivers to be updated to their latest as well. You might also try just updating the graphics drivers, checking memory integrity, and other hardware checks on the system.

Regards,
JPG