Can reinstall Fantasy Grounds

[lightangel]

I load the installer put in my Key and login, and it just stops after that. here is a copy of the log:

ARGS: -i
Waiting on FGUpdaterEngine to close.
CheckNewUpdater(): True
New Updater Valid: True
Recursive Delete: C:\Program Files\SmiteWorks\Fantasy Grounds\FGUpdaterEngine
Deleting parent C:\Program Files\SmiteWorks\Fantasy Grounds\FGUpdaterEngine
RecursiveCopy: C:\Program Files\SmiteWorks\Fantasy Grounds\FantasyGroundsUpdater_NEW - C:\Program Files\SmiteWorks\Fantasy Grounds\
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\FGUpdaterEngine
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\D3D12
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\FGUpdaterEngine_Data
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\MonoBleedingEdge
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\Managed
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\Resources
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\StreamingAssets
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\EmbedRuntime
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\etc
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\mono
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\2.0
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\4.0
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\4.5
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\mconfig
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\Browsers
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\Browsers
Create Dir: C:\Program Files\SmiteWorks\Fantasy Grounds\Browsers
Copying files from 'C:\Program Files\SmiteWorks\Fantasy Grounds\FantasyGroundsUpdater_NEW' to 'C:\Program Files\SmiteWorks\Fantasy Grounds\'
Launch C:\Program Files\SmiteWorks\Fantasy Grounds\FGUpdaterEngine\FGUpdaterEngine.exe -i

[LordEntrails]

Have you checked your security logs as well? These types of issues are usually caused by security apps doing there thing. Also, make sure you have rebooted. It would also help us to know what operating system you are trying to install on.

[lightangel]

Windows 10 and yes, I have tried rebooting and reinstalling a couple of time. Where do I find the security logs.

[LordEntrails]

Security logs will depend upon what you have installed. i.e McAfee, Norton, Windows Defender, etc.
But you can usually access them via the windows search for Security (windows command key and type security)

Also, before you select Update, from the Settings menu is the Support tab, you can try the Force App Update.

[Trenloe]

What graphics card do you have?

See if this thread, and another thread linked in post #4, may be of use: https://www.fantasygrounds.com/forums/showthread.php?85693-Fantasy-Ground-Updater-encounters-errors-no-matter-what-I-do

[lightangel]

Thanks that seem to be the issue.