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View Full Version : Fantasy Grounds launch button greyed out



Baron Toth
August 6th, 2025, 14:47
Mac OS 15.6 running on Mac mini M2

Twice in the past couple of months, I've tried to launch Fantasy Grounds, but the launch button was greyed out. Last time, I used my backup to replace FG with a version from a few days earlier. That didn't help this time.

I've tried rebooting, deleting and reinstalling, and using the "Clear Settings" option on the UpdaterEngine Support tab. Previously, I've had my FG Data folder on an external drive without issue. Today, I tried moving the Data folder to the default location and pointing the Data Directory setting to the new location. There's a message in red saying "Note: you may be prompted for admin permissions" but nothing popped up. I went into Privacy and Security / Files and Folders, and that looks fine.

I'm not fluent with the terminal, but I copied and pasted some lines from an FG support page that was supposed to address permissions issue. No help.

What am I missing?

LordEntrails
August 6th, 2025, 15:11
Probably not this, but...
Are you trying to launch a new or existing campaign? Or trying to join as a player?

If a new campaign, did you make sure to give it a name (with no special characters) and select a ruleset?

Trenloe
August 6th, 2025, 15:18
The next time this happens please:
1) Take a screenshot of the whole FG launch screen showing the issue and post that here.
2) Compile the FG logs and post the resulting ZIP file here. Info on how to compile the FG logs can be found in the FG Wiki here: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1242136781/How+to+Compile+Logs

Baron Toth
August 6th, 2025, 16:08
I'm the DM, and this is a campaign ongoing for years. (Dungeon of the Mad Mage). I guess I'll try moving all the existing data out of the folder, install a fresh copy, and see if it launches. If it does, I'll drag the existing data in piece by piece and see if there's some corruption causing trouble.

OK, I'll post the required info first.

Baron Toth
August 6th, 2025, 16:11
65008

/Users/dougmanning/Desktop/fgu_logs_20250806.zip

Is this right? I may need someone to tell me how to upload images and files like I'm a six year old.

Baron Toth
August 6th, 2025, 16:24
Here's a Google Drive link to the zip file.
https://drive.google.com/file/d/1CTLIpNuMPh5kvNVqzr8IFG3c0Xr-8Rhh/view?usp=sharing

Baron Toth
August 6th, 2025, 16:36
OK, whatever was going on before seems to be fixed now. False alarm!

I'm able to launch FG and access my stuff. Thanks!

Trenloe
August 6th, 2025, 16:42
Is this right? I may need someone to tell me how to upload images and files like I'm a six year old.
Yep, that's correct.

From your screenshot - the Start button is always greyed out when first loading FG. You need to go to "Load Campaign" and select a campaign, or "Create Campaign" and create a campaign before the Start button is enabled.

Baron Toth
August 6th, 2025, 16:52
Agreed. It wasn't working before the reinstall and data folder move.

Unless I was having a senior's moment. That's certainly possible.

Is there any contra-indication re putting the data folder on an external drive?

Moon Wizard
August 6th, 2025, 18:07
We haven't heard anything specifically; but you have to be careful to make sure Settings match up to actual folder location.

Also, whenever you move data folders outside of the OS recommended data folder locations, there are always possibilities of the OS-level permissions issues.

Regards,
JPG