FGU crashing DM and as player

[thorun09]

I was able to copy this one from today. Hoping to learn what may be my cause.

EventData

AppName FantasyGrounds.exe
AppVersion 2022.3.6.59111
AppTimeStamp 64bff355
ModuleName unknown
ModuleVersion 0.0.0.0
ModuleTimeStamp 00000000
ExceptionCode c0000005
FaultingOffset fffffffffffff8d1
ProcessId 0x2cb8
ProcessCreationTime 0x1dbe30adf366837
AppPath C:\Program Files\SmiteWorks\Fantasy Grounds\FantasyGrounds.exe
ModulePath unknown
IntegratorReportId 45475487-d00c-4541-9d86-015ee455a503
PackageFullName
PackageRelativeAppId

[Moon Wizard]

Unfortunately, that is not data that will be useful.

When you restart FG, if you open the console via the button in the upper left of the launch screen, you can click the Compile Logs button which will attempt to pull all the logs available. This may or may not tell us what is causing the crash.

What would be better is to be able to recreate the scenario locally by using the same data and steps that you did to cause the crash. Can you provide a zipped up copy of the campaign folder that is causing the issue?

Regards,
JPG

[thorun09]

I'll try to recreate it, been going on for a few months. Like 2 to 3 hours doing fine, then I get booted whether DM or player in someone elses campaign.

[Moon Wizard]

If it's a machine issue independent of the campaign session, I would consider reviewing your graphics card to make sure it's a newer model with enough RAM.
Also, consider running a full memory check to make sure that you don't have any issues with main board memory. (I've had this happen to me personally in the past, when I used to build my own machines.)

Regards,
JPG