Can't find recent purchases

[RighteousHandofGod]

I recently purchased the DND core ruleset bundle, (The PHB, DMG, and MM bundle) I have the receipt from paypal, however in my recent purchases tab it say's I haven't purchased anything other than the license from a while ago. I am a little concerned because I was charged about $90 on my credit card and have nothing to show for it. Do I just need to wait? How do I find my purchases? I've looked through the vault and not found any of them.

[Trenloe]

Welcome to the FG forums. Sorry you're having issues locating your recent purchases.

Did you purchase through the FG store or Steam?
Do you have another FG account other than "RighteousHandofGod"?

[RighteousHandofGod]

Welcome to the FG forums. Sorry you're having issues locating your recent purchases.

Did you purchase through the FG store or Steam?
Do you have another FG account other than "RighteousHandofGod"?

I purchased it through this account through FG. I don’t have another FG account.

[LordEntrails]

You'll need to reach out to support, as they will have access to the records. You can open a ticket with them here: https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals

[Trenloe]

Then I suggest reaching out direct to Smiteworks via the Support Portal here: https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals

[Bonkon]

Good Day RightousHandofGod :)

This might seem like a simple question, but did you run an update after your purchase? :)