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View Full Version : Subclass features not being added to any character/class/campaign



CodeZeta
December 24th, 2024, 19:48
Hi and happy holidays!

Just yesterday I was messaging the discord along with MrDDT who was helping me figure out an issue in FGU with my 5e tables.
I noticed starting last week that a new character was not getting their subclass features as they were leveling up on their Abilities tab, needing to be manually added, turns out this is a problem with every class and every subclass thereof. MrDDT hopped in a call with me and it we tested:
1) Creating other characters in different ways (through the Wizard or through simply adding it from the (+) button.
2) Creating characters with different classes and different subclasses. On my personal time I have had similar issues with Monk, Druid, Cleric, Warlock and others.
3) Tested if other features, like from subraces and backgrounds were also having this issue. They were not and are added as normal.
4) Started tests without any extensions on. The problem persisted.
5) Tested this with classes/subclasses from different modules, namely PHB and Tasha's and finally, with the SRD. The problem persisted.
6) We deleted the SRD from my folders, put FGU into an update to get the SRD modules back, reloaded them into an entirely new campaign with no extensions, and the problem persisted.

Below I have added a video of the process, displaying quite clearly the issue highlighted above with a brand new SRD model, also deleted and downloaded in the video.
A small section of the video is blurred since clicking the update button on my FGU minimized the window, showing some of my personal information.
Below the video is an image, showing the issue as it began (still with extensions on), but comparing the fact that my homebrewed subclass features from my homebrewed Warlock class ('Warlock - Spira' on third line of pictures) are working perfectly fine. These homebrews were done manually through the CLASS tab inside the campaign in my FGU.


https://youtu.be/3Eb_eDe2y48
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Zacchaeus
December 24th, 2024, 23:28
I’m not seeing this either with the SRD or any other legacy book.

Can you see if you have any folders in your rulesets folder and if so delete them. If there are no folders can you delete the 5e.pak file and then update FG to see if that solves your issue.

CodeZeta
December 25th, 2024, 16:33
No folders were present in the ruleset folder (pictured below). Even then, I deleted the 5e.pak as requested, updated and redid the process i nthe video (new campagin, no extensions, new character through both wizard and generic addition of new character through the green (+) button, and have had the same issue (tested multiple classes as well).
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From FantasyGroundsAcademy's youtube comment:

"Have you already tried to reinstall Fantasy Grounds? There could be some minor corruption from an update, or potentially some write permissions, but unlikely. Did you download from Steam or directly from the FG website? I suspect some data corruption in FG from the updates. Also, are you using any live backup software?"
I currently use the Steam version. I have uninstalled it from there and re-installed it on both of my drives, just to be sure, which should be my HDD and SSD. I am currently not using any live backup software that I'm aware of on my computer.

CodeZeta
December 25th, 2024, 16:34
No folders were present in the ruleset folder (pictured below). Even then, I deleted the 5e.pak as requested, updated and redid the process i nthe video (new campagin, no extensions, new character through both wizard and generic addition of new character through the green (+) button, and have had the same issue (tested multiple classes as well).
63073

From FantasyGroundsAcademy's youtube comment:

"Have you already tried to reinstall Fantasy Grounds? There could be some minor corruption from an update, or potentially some write permissions, but unlikely. Did you download from Steam or directly from the FG website? I suspect some data corruption in FG from the updates. Also, are you using any live backup software?"
I currently use the Steam version. I have uninstalled it from there and re-installed it on both of my drives, just to be sure, which should be my HDD and SSD. I am currently not using any live backup software that I'm aware of on my computer. The problem still persists regardless.

Edit: I've just deleted all my files related to fantasygrounds from my Roaming folder as well and re-installed the program from the website and the problem still persists

Zacchaeus
December 25th, 2024, 18:14
Ok, looks like there must have been an update at some point which I didn't notice. having now updated I can now replicate this; subclass features aren't being added to the character either using the CW or drag and drop; or on level up where the subclass is granted at level 2 or 3.

CodeZeta
December 25th, 2024, 19:14
Wow! That is more than a bit curious! I was sure the person helping me on discord on the 23rd had also just updated before helping me out and didn't face this issue on his screenshare.
Hope you guys can figure it out what is happening in the backend after the holidays.
As always thank you so much for your work!

Moon Wizard
December 26th, 2024, 20:23
Thanks for reporting. I was finally able to track this down; and it's specific to the oldest versions of the class records still used in the SRD, and perhaps some of the older modules not updated as part of the 2024 Rules update pass.

I'll have an update out within the week to fix the missing subclass features on those.

Regards,
JPG