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Laerun
October 29th, 2024, 21:46
To help address network and security issues for Fantasy Grounds, here’s a breakdown of key areas that can or might impact performance and connectivity, along with related resources:

1. System Security and Antivirus Updates:
Security settings and antivirus definitions may change unexpectedly due to operating system or antivirus updates, potentially reverting previously whitelisted applications or blocking new files. It’s wise to occasionally check antivirus settings to confirm Fantasy Grounds remains whitelisted.
For managing antivirus exceptions, refer to this guide: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1303052290/Whitelisting+or+Creating+Exceptions+for+Antivirus+ Applications.

2. Firewall Settings:
During installation, Fantasy Grounds typically prompts you to allow it through the firewall. Ensuring it’s permitted can prevent connectivity issues.
Occasionally, major updates (e.g., a new launcher or network enhancements) may reset firewall permissions. After significant updates, verify Fantasy Grounds is still allowed through your firewall.
For detailed troubleshooting, consult: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1981349889/Network+Troubleshooting.

3. Image File Size and Dimension Concerns:
Large images or high-definition WebM files (especially 4K+) can cause issues like blank screens, visual distortion, and reduced performance. Consider reducing image/video size or avoiding 4K resources if these problems occur.
For best practices and suggestions on image and animated file sizes, refer to the following resources:
Image, Map, Handout, and WebM Animated File Suggestions for Fantasy Grounds 2024: https://www.fantasygrounds.com/forums/showthread.php?83119-Images-Maps-Handouts-amp-WebM-Animated-file-suggestions-for-Fantasy-Grounds-2024
Developer Guide on Product Image Guidelines: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/2037547009/Developer+Guide+-+Product+Guidelines#Development---Product-Image-Guidelines

4. VPN Usage and Compatibility:
Using a VPN can sometimes interfere with Fantasy Grounds’ cloud connection server, as VPNs may block or reroute certain traffic that Fantasy Grounds relies on for stable connectivity. Disabling the VPN or configuring it to allow Fantasy Grounds traffic may resolve connection issues if encountered.
For specific guidance on VPN-related troubleshooting, refer to: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1981349889/Network+Troubleshooting#Step-5---VPN-Usage-Check.

Following these steps might help ensure smoother gameplay and facilitates troubleshooting if issues arise. Occasionally reviewing these guides, especially after major updates, can help keep settings optimized and prevent connectivity issues.