SWADE toolbar items open blank window and prompt errors

[Reg]

Hi

Summary: Prior to tonight's session, I was able to open "Library>Modules" as normal
and was re-reading the adventure prior to play. When our session was due to start, I clicked on "Player>Notes" to review my GM Progress Notes which are not public. The "Notes" window opened with no content. Play started. The same behaviour occurred for the "Campaign>Images" window (which was when I dropped a note into Discord), then all buttons that I tried from RHS tools for Campaigns & Character behaved the same way.

Links to things that were activated from the Reference Manual or PC character sheets opened as normal, but navigation from the tools on the right failed. It then became apparent this was also a problem players were experiencing. We paused and I restarted FGU and the problem persisted

Ruleset(s): SWADE

Extensions/Themes:Sprawlrunner setting, Interface zero theme, plus more before I tried turning them all off

Modules Loaded:Vehicles, Sci Fi Companion, Sprawlrunner, Interface Zero, Last Parsec

Operating System / Language Setting:MacOS Venture 13.5.2 in English

Steps to Reproduce: Open any RHS tool button apart from "Library>Modules" or "Player>Characters"

Attached are log files from GM side and players

I'll start trying to disable/enable extensions to see what breaks, but won't have time to do this immediately.

Any tips or guidance apprecciated.

Let me know if more information is required.

[Trenloe]

Thanks for providing the console logs, that helps a lot. In the GM logs there's no chat output for the version of the Savage Worlds ruleset - which suggests that hasn't downloaded correctly (and would explain the issues you're having). On the GM computer, go to <FG app data>\rulesets (get to <FG app data> by clicking the folder icon in the top left of the FG startup screen) and delete SavageWorlds.pak and if you have a SavageWorlds directory, delete that also. Then run and update and check to see if it's fixed.

[Reg]

Thanks Trenloe

I was mildly confused at first.

I don't have a FG app data folder.

I was taken to the Smiteworks/Fantasy Grounds folder

Then I spotted your "\" and realised you'd been speaking to a Mac user in Windowslish

A quick hunt found the SavageWorlds.pak in the ./rulesets folder.

Deleted, updated and problem solved

Thanks for that!

Will my players all need to do this as well, or just me as GM?

Also any idea why it occurred - like what did I do wrong?

Or just chalk it up to the random vagaries of interwebs data transmission?

[Trenloe]

Will my players all need to do this as well, or just me as GM?
Just the GM.


Also any idea why it occurred - like what did I do wrong?

Or just chalk it up to the random vagaries of interwebs data transmission?
Yeah, there'll have been an issue downloading and installing the file.

[Reg]

Thanks again.
I'll know what to do if anything like this occurs in the future