Returning to FGU after close to 2 years. All my purchases have disappeared. [Archive]

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ThanePlayer

July 23rd, 2023, 04:06

Hi I have come back to FGU after a close to 2 years absent from the product and installed on my new computer.

I entered my license key and the base product has installed, but all the manual and adventures purchases between March 2020 September 2021 seem to have disappeared from my account.

Can I please have them re-linked.

Thanks

EDIT: My bad. Over the past few years, I forgot that I have multiple accounts :(

superteddy57

July 23rd, 2023, 05:51

When it's an account issue, it would be best to reach out to support to investigate the account in question.

https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals