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View Full Version : FGUpdaterEngine Update stuck at "SWK03UPGRADE Decompressing"



TheFlare
June 14th, 2023, 10:46
Hello all,


My updater gets stuck on the "SWK03UPGRADE Decompressing" step, but I was unable to find anyone else having this issue.

From what I can tell, this is the updater trying to check my licence upgrade from Classic Fantasy Grounds.
Following another thread, where another user had their updater get stuck on D&D 3e rules (3e.pak), after deleting that file from the rulesets folder, the updater was reset and that fixed the issue.
In my case, I can only find a corresponding "SWK03UPGRADE.dat.tmp" file in the vault folder.
That file auto-deletes whenever I cancel the update.
Deleting the file during the update and restarting the update afterwards does not solve the issue. It instead makes a new .tmp file and gets stuck again.
A forced update from the Settings/Troubleshoot tab also does not work.

As the SWK03UPGRADE belongs to the classic version rather than the unity version, I thought the problem might be solved by removing it from the update list.
However, I have not found how to do that successfully - only that back in 2008 this sort of accessibility was requested before (see: https://www.fantasygrounds.com/forums/showthread.php?42020-Removing-Game-Systems-from-FG )

If I cancel the updater and launch fantasy grounds, it says I am on "v4.4.0. ULTIMATE (2023-06-13)" - which should be the latest version of fantasy grounds as of writing this thread.
This means that the game is (probably) perfectly playable (and can be updated), but only a few packages will never get updated.
Seeing as the update list runs in alphabetical order, that means that my "WOTC" products are skipped by cancelling the updater.
When starting a campaign using the 5e system, I am unable to find any of my purchased 5th Edition books.


I would much appreciate any help with regards to solving this problem such that I can update all remaining packages to their latest versions.
My apologies if someone else already did ask this question and I managed to not find it.


Thanks in advance

Hapa
June 14th, 2023, 16:02
+1.
I cleared the vault and tried a full update, stuck at the same exact place.

Edit: Resolved - Seems to be working now without any extra troubleshooting on my part.

TheFlare
June 15th, 2023, 05:42
+1.
I cleared the vault and tried a full update, stuck at the same exact place.

Edit: Resolved - Seems to be working now without any extra troubleshooting on my part.

Hi Hapa,

Correct - that (somehow) solves it!
Unsure why it works this time, as I am fairly sure that I have cleared both the ruleset folder and vault folder before to see if that worked.

Probably the key then is to leave the ruleset folder and only clear the vault folder? No idea.

Thanks for the quick reply!

adminwheel3
July 6th, 2023, 02:02
I'm running into this same issue...58112

LordEntrails
July 6th, 2023, 03:28
After giving it time, cancel FG, from the vault delete the file "SWK03UPGRADE.dat.tmp" Then run your update again.