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spoofer
April 29th, 2023, 12:38
I have a new player who is running Ventura 13.3.1 Operating System and cannot install FG. Here is the error. Any suggestions?

57205
Zacchaeus
April 29th, 2023, 15:50
I don't know anything about Linux but according to this only Ubuntu is supported. I don't know what that means nor what Ventura means but could this be the issue? https://www.fantasygrounds.com/forums/showthread.php?61261-Linux-Testing
rhagelstrom
April 29th, 2023, 16:54
I don't know anything about Linux but according to this only Ubuntu is supported. I don't know what that means nor what Ventura means but could this be the issue? https://www.fantasygrounds.com/forums/showthread.php?61261-Linux-Testing

Ventura is the Current Mac OSX release
Moon Wizard
April 29th, 2023, 17:21
Considering Mac OS Ventura released in October 2022, and we haven't heard other reports of the installer not working; I'm thinking this is more an issue specific to this specific Mac configuration.

Are there any errors in the OS system logs right after it fails?
(Applications > Utilities > Console)

Regards,
JPG
Zacchaeus
April 29th, 2023, 17:22
Ventura is the Current Mac OSX release

Ouch. Obviously don't know anything about macs either then.
damned
April 30th, 2023, 02:32
Considering Mac OS Ventura released in October 2022, and we haven't heard other reports of the installer not working; I'm thinking this is more an issue specific to this specific Mac configuration.

Are there any errors in the OS system logs right after it fails?
(Applications > Utilities > Console)

Regards,
JPG

Ventura 13.3.1 only came out mid month.
Moon Wizard
April 30th, 2023, 04:00
I had just looked up Ventura release data. I don't know on exact release dates for Mac OS (especially sub-versions); since I have to keep my Mac running on the oldest build we want to support to make sure it works.

It still has been a couple weeks; and I would have expected to hear more issues if it's a general issue with that OS release.

Regards,
JPG
spoofer
April 30th, 2023, 07:45
It might be a permissions problem. Here is what I was told:



it asked to access files in my download folder, i said no and the installation promptly failed.

Apparently, rebooting, etc. does not solve the problem.
damned
April 30th, 2023, 08:19
It needs to access the file sin the downloads file to run the downloader in the downloads file.
bmos
April 30th, 2023, 12:32
It might be a permissions problem. Here is what I was told:



Apparently, rebooting, etc. does not solve the problem.

Open System Settings > Privacy and Security > Files and Folders and enable FG.
Or (perhaps better) System Settings > Privacy and Security > Full Disk Access and add and enable FG.
spoofer
May 2nd, 2023, 11:38
That worked! Thanks so much!