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View Full Version : Cannot open my D&D 5ed Mods



Elihu
August 22nd, 2022, 01:39
I cannot open my D&D 5ed Mods, DMG, MM, PHB. I was away for a year, now I am back when I got to the store it says that I have them, I cannot open them in FG Classic through library, they are not showing. I am on a different computer also, a computer that I have never run 5e in FG on.

Trenloe
August 22nd, 2022, 02:06
1) Have you logged in with your FG username and password and ran an update? Your purchases are linked to your username.
2) What does the version and license show in the top right of the main startup screen? If it says "FREE" at the end of the version number then you need to make sure you've entered a valid license key and then ran an update. In FG classic purchases aren't downloaded for a free license.

Elihu
August 22nd, 2022, 02:35
54062

Elihu
August 22nd, 2022, 02:38
54063

And see this.

Trenloe
August 22nd, 2022, 03:25
54063

And see this.
This shows Elihu2 as the user that the purchases are tied to for that installation of FG Classic. You are using the forums using Elihu - which user are your purchases tied to? Log into the Forums as the user you want to check purchases and then goto Store -> Order History or go : https://www.fantasygrounds.com/store/myorders.php

Elihu
August 22nd, 2022, 03:53
Thanks,
That worked.