Problem After update

[Redemption77]

After the most current update it wont even load to the updater screen anymore. It shows FG Unity coming up then gives a red question mark and then nothing ever loads it just vanishes and doesnt even show as a running program from that point forward.

[Redemption77]

52836

Sorry forgot to attach an image of what Im talking about.

[Trenloe]

If you're on Windows check the Application Event Viewer to see if there is any specific information about FG crashing. If so, post details. Also post your logs - info on that here: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1242136781/How+to+Compile+Logs

[Redemption77]

I will also post this on the other forum where you mentioned.

Faulting application name: FantasyGrounds.exe, version: 2020.3.11.51119, time stamp: 0x60ace307
Faulting module name: UnityPlayer.dll, version: 2020.3.11.51119, time stamp: 0x60ace33f
Exception code: 0x80000003
Fault offset: 0x0000000000ecc019
Faulting process id: 0x4024
Faulting application start time: 0x01d86b04e0e58f8d
Faulting application path: C:\Program Files\SmiteWorks\Fantasy Grounds\FantasyGrounds.exe
Faulting module path: C:\Program Files\SmiteWorks\Fantasy Grounds\UnityPlayer.dll
Report Id: 78155c73-2d6d-461e-839c-5f9202f223c4
Faulting package full name:
Faulting package-relative application ID:

System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Version 0

Level 2

Task 100

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2022-05-18T22:16:16.1368464Z

EventRecordID 59495

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer LAPTOP-Q1J9RVMH

Security


- EventData

FantasyGrounds.exe
2020.3.11.51119
60ace307
UnityPlayer.dll
2020.3.11.51119
60ace33f
80000003
0000000000ecc019
4024
01d86b04e0e58f8d
C:\Program Files\SmiteWorks\Fantasy Grounds\FantasyGrounds.exe
C:\Program Files\SmiteWorks\Fantasy Grounds\UnityPlayer.dll
78155c73-2d6d-461e-839c-5f9202f223c4

[Redemption77]

Ohh yeah I see now. I cant get to that screen to compile like you said to. It wont get that far

[Trenloe]

Can you go to the FG app directory - probably something like C:\Users\<your username>\AppData\Roaming\SmiteWorks and attach the console.log file here?

[Redemption77]

This was after I updated Unity into the new build.

[5/18/2022 3:49:12 PM] Unknown network status event.
[5/18/2022 3:49:19 PM] Tabletop scene exiting.
[5/18/2022 3:49:16 PM] Launcher scene starting.
[5/18/2022 3:49:21 PM] Launcher scene starting.
[5/18/2022 3:49:24 PM] NETWORK STATUS: [Error]
[5/18/2022 3:49:24 PM] Launcher scene exiting.
[5/18/2022 3:52:34 PM] NETWORK STATUS: [Error]
[5/18/2022 3:52:34 PM] Launcher scene exiting.
[5/18/2022 3:53:41 PM] FGU: v4.1.17 STANDARD (2022-04-14)
[5/18/2022 3:53:41 PM] OS: Windows 10 (10.0.19043) 64bit
[5/18/2022 3:53:41 PM] GRAPHICS: NVIDIA GeForce GTX 1060 : 6052
[5/18/2022 3:53:41 PM] UI SCALE: 1
[5/18/2022 3:53:41 PM] USER: Redemption77
[5/18/2022 3:53:41 PM] Launcher scene starting.
[5/18/2022 3:53:43 PM] NETWORK STATUS: [Error]
[5/18/2022 3:53:43 PM] Launcher scene exiting.

[Trenloe]

This was after I updated Unity into the new build.

[5/18/2022 3:49:12 PM] Unknown network status event.
[5/18/2022 3:49:19 PM] Tabletop scene exiting.
[5/18/2022 3:49:16 PM] Launcher scene starting.
[5/18/2022 3:49:21 PM] Launcher scene starting.
[5/18/2022 3:49:24 PM] NETWORK STATUS: [Error]
[5/18/2022 3:49:24 PM] Launcher scene exiting.
[5/18/2022 3:52:34 PM] NETWORK STATUS: [Error]
[5/18/2022 3:52:34 PM] Launcher scene exiting.
[5/18/2022 3:53:41 PM] FGU: v4.1.17 STANDARD (2022-04-14)
[5/18/2022 3:53:41 PM] OS: Windows 10 (10.0.19043) 64bit
[5/18/2022 3:53:41 PM] GRAPHICS: NVIDIA GeForce GTX 1060 : 6052
[5/18/2022 3:53:41 PM] UI SCALE: 1
[5/18/2022 3:53:41 PM] USER: Redemption77
[5/18/2022 3:53:41 PM] Launcher scene starting.
[5/18/2022 3:53:43 PM] NETWORK STATUS: [Error]
[5/18/2022 3:53:43 PM] Launcher scene exiting.
Thanks for posting that. It's suggesting an issue with networking. First step - do a reboot. What kind of network setup do you have - do you have any VPNs or secondary network cards installed? See if there are any updated drivers for your network card.

[Redemption77]

Ive done several reboots and I have none of the above. Im also hardwired into my internet and everything else is working just fine. As a matter of fact, Unity was working just fine until I closed it out and went about updating when I saw there was an update that could be done.

[Redemption77]

All my drivers are up to date!

[Redemption77]

Im uninstalling everything and going to try and do a fresh download and see if that helps

[Moon Wizard]

Those situations typically boil down to some sort of security program (such as antivirus) which is blocking or replacing files.

I would suggest doing a reinstall; but also checking any security software for any notifications as well.

JPG

[Redemption77]

Yeah it wasnt an antivirus program. I turned it off to check it as well. Im doing a reinstall now so hopefully when its done with everything and updating all my previous purchases I'll have an idea if it worked or not.

[OldJarhead]

Being a simpleton when it comes to IT and computers and pretty much tech of any sort, why am I suddenly having issues with checking for updates, but not loading up campaigns? When I do turn off my anti-virus software I can check for updates (never had to do that before).

[Trenloe]

...why am I suddenly having issues with checking for updates, but not loading up campaigns?
Because your campaigns are stored locally on your computer, so you're not downloading anything from the Internet when you load a campaign as a GM. When you check for updates you download data from the Internet.

[OldJarhead]

Because your campaigns are stored locally on your computer, so you're not downloading anything from the Internet when you load a campaign as a GM. When you check for updates you download data from the Internet.

Thanks (and now I feel a little more stupid)!! :o

[Redemption77]

I got the problem solved by totally deleting my Unity and all associated files and then redownloading everything again