Unable to Update Session List from Lobby Server

[wail]

Attempting to run FantasyGrounds Unity on Win10. Application launches successfully but when navigating to "Join Campaign" no servers are presented. The problem is new after updating FantasyGrounds client. I was not able to connect to DM's hosted server. When DM switched to direct / IP-based connection I received a different error message suggesting the DM did not have an authorized client. (I have played with this DM before and he has the Ultimate license.)

Took a number of troubleshooting steps from disabling VPN to ensuring port 1802 was open in the router.

Any help would be appreciated, gaming night turned into a tech support session.

[Moon Wizard]

More than likely, this is caused by firewall or other security software on your computer blocking the FG program from accessing the Internet. Make sure that your firewall only has a single rule for FantasyGrounds.exe, FantasyGroundUpdater.exe, and FGUpdaterEngine.exe.

Regards,
JPG

[LordEntrails]

Often times when you update FG, the checksum or other identifiers change and therefore some security programs think/consider it a new program, and hence your old exceptions/whitelist no longer work. In the end, what it means is that after updating you may have to re-do your security exceptions.