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abndrew82
January 12th, 2022, 01:09
Hello

Not sure if this needs your support or Steams. Looking to purchase an adventure on Steam, as I have a gift card there. But it errors stating I have to have FG Classic. The requirement should be classic or unity and I have the Ultimate Unity version.

https://store.steampowered.com/app/382200/Fantasy_Grounds__DD_Princes_of_the_Apocalypse/

The above is what I am trying to purchase, I have linked my Steam account to FG but Steam will not allow me to complete the purchase. This makes me think I need their support but as I am having troubles with their support page figure try here first.

Thanks

damned
January 12th, 2022, 01:41
You might contact support via https://support.fantasygrounds.com

Nylanfs
January 12th, 2022, 20:13
Try activating your FGU purchase on Steam, then buy on steam. https://steamcommunity.com/app/1196310/discussions/0/2945872608892325681/

abndrew82
January 13th, 2022, 18:32
Thanks, that looks like that will solve my issue. Just gotta wait on the next license import to Steam. I just purchased my license last week and looks like the last update was the end of December.

Nylanfs
January 13th, 2022, 18:42
Yea, it's a semi-manual process between Smiteworks and Valve, Doug sends over a list of keys that has been sold to Valve, they have somebody put them in Steam. So it's generally done once a month or every 6ish weeks or so.