View Full Version : Issues connecting to lobby service
ramon09
October 5th, 2021, 19:05
Hi, is still no ETA for the lobby working again?
Trenloe
October 5th, 2021, 19:29
Hi, is still no ETA for the lobby working again?
Assuming you're referring to the FG Unity lobby, as FG Classic doesn't have a lobby. The Lobby isn't currently down (at least not for me). And it's rarely down. If it was down for a long period of time people wouldn't be able to use the public Cloud connection option.
If you're having issues I suggest you start a new thread specific to your current issue.
ramon09
October 5th, 2021, 22:00
it actually is not working for my FGU, I'm attempting to load a could public connection without success
damned
October 5th, 2021, 22:08
You might check this link ramon09
https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1303052290/Whitelisting+or+Creating+Exceptions+for+Antivirus+ Applications
Trenloe
October 5th, 2021, 22:09
I've moved your posts to a new thread in the House of Healing - Unity sub-forum.
Try to connect to the lobby, then compile the logs and post them here. See this page for details on how to compile the logs, use method 1: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1242136781/How+to+Compile+Logs#Method-1---Use-Compile-Logs-Button
ramon09
October 5th, 2021, 22:50
You might check this link ramon09
https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1303052290/Whitelisting+or+Creating+Exceptions+for+Antivirus+ Applications
this won't be the case, I have installed the program today and had all updates without issues, at least is not poping my antivirus for any alerts
LordEntrails
October 5th, 2021, 22:52
Ok, but please get us the logs. As mentioned, the lobby is not universally down. Meaning it is only inaccessible for you. It might be a user things, or a computer thing or something else. But you have given us no information (yet) in which we can help you with.
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