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sanguisaevum
September 17th, 2021, 01:30
5e Ruleset
No Extensions

Testing video posted here - https://youtu.be/5B4TwieDFl8

Up until I Downloaded the latest patch this evening FGU has run flawlessly for me and my players for over a year.

During this evenings session after patching, there were several issues present that we have never had before.

1 - Insane latency / delay in movement. For example... A movement order was taking several seconds to process and update for everyone, with the token jerking in fits and starts until it reached its destination. This affected all players.

2 - De-sync in movement when a token hits impassable terrain. For example.. normally, when a player tries to move through a wall, and i authorise the move, the token moves as far as it can, and then stops when contactng the wall. However this evening, whenever a player would input a movement request that took it into a wall. I would click the ok button to authorise movement and on all the players screens, they would move to the intended location despite the wall, But on my Screen they would stop at the impassable barrier (which is the expected and normal behaviour) From then on, the player movement requests would issue from the position they saw on there screen, and i could not see the movement requests. To rectify this situation, I had to manual pick up and move the token to re-sync what I and the players saw.

3 - If I had a Token selected, and someone input a movement request, I would not be able to see the request and path, if the token I had selected could not see the players token due to LOS. I had to de-select the selected token in order to see movement orders. This was not the case before.

LordEntrails
September 17th, 2021, 01:58
Ruleset & extensions?

Generalized advice for reporting issues linked in my signature.

sanguisaevum
September 17th, 2021, 10:44
Ruleset & extensions?

Generalized advice for reporting issues linked in my signature.

My Apologies, original post edited to include further details and a link to a testing video to replicate the issues

Zarestia
September 17th, 2021, 13:34
I see the same.

Steps to reproduce:

1. Create a new campaign (5e e.g.)
2. Connect also as a player
3. Create a character with for example Darkvision 30 in Senses field
4. Put character in Combat Tracker
5. Take character as player
6. Open BattleMapCave01 from FG Battle Maps and share it with player
7. Try to move as player into and beyond a wall with token locking on
8. Player can move into and beyond the wall on player view. Player stops at wall on GM view.

This also works if the GM does the planned movement for the player with ALT+drag.

I haven't been able to reproduce the lagging part.

Moon Wizard
September 17th, 2021, 15:21
@Zarestia,
Thanks for the reproduce steps on #2.

@sanguisaevum,
Thanks for bringing these to our attention, as well as including the video. I've already filed tickets for our graphics developer for #2 and #3.

For #1, can you provide a copy of the campaign folder with that map, so I can pass that to our developer?

Thanks,
JPG

k4071c0
September 17th, 2021, 17:36
Even though I don't use token lock, it's become laggy in general recently and I also never had problems before. Pathfinder 2 ruleset and only the Token Height and PF2E Modifiers Desktop Buttons extensions.

To give one example, I drag a window for 5 seconds or so and it will stop during 1 second and then continue. The lag keeps repeating in short intervals on everything that is being done (rolling dice, scrolling text up/down, dragging windows, etc.)

sanguisaevum
September 20th, 2021, 08:25
For #1, can you provide a copy of the campaign folder with that map, so I can pass that to our developer?
JPG

Sorry, just noticed this... i have tried to include a zipped campaign file, but the attachments tool indicates it is too large?

LordEntrails
September 20th, 2021, 15:16
Sorry, just noticed this... i have tried to include a zipped campaign file, but the attachments tool indicates it is too large?
Then you will need to upload it to a cloud share (Google, OneDrive, etc) and then either post a link here or open a support ticket and give them the url and a link to this thread as well.

sanguisaevum
September 22nd, 2021, 09:30
Then you will need to upload it to a cloud share (Google, OneDrive, etc) and then either post a link here or open a support ticket and give them the url and a link to this thread as well.

Hopefully this is correct.

https://drive.google.com/file/d/1apv2JJTkjuAbQ71eHlzwC3ryR8TnGaYY/view?usp=sharing

Moon Wizard
September 22nd, 2021, 15:27
@sanguisaevum,

We just released FGU v4.1.8 last night with specific fixes for #2/#3 from your original post; along with a couple improvements to performance for #1.

Are you able to test again with one of your players to see if it helped?

Thanks,
JPG

sanguisaevum
September 22nd, 2021, 15:43
We will be playing thursday evening, so will report back after that. Thanks again.

AgrathorTheMighty
September 24th, 2021, 03:05
Our group this evening did some experimenting with different settings, as the slow token movement with or without token lock had been slowing us down substantially recently. We noticed one of our characters with darkvision was moving normally though and put it together that it relates to light sources. Then I found this thread.

What we observed was that neither removing the LIGHT effect nor disabling lighting on the map solved the issue.
I also tested closing and reopening the map and that still didn't help.
However, reconnecting after the map had been set to lighting off and any lighting effects removed from tokens did appear to fix the issue for us.

We captured various settings in the attached mp4s, which are named according to what was tested. In the file names, "Lighting Off" means Token has no LIGHT effects. Map Lighting off, means the map lighting settings were turned off. The rest should be self explanatory but if not please let me know.

Hope this helps.

Moon Wizard
September 24th, 2021, 04:14
When submitting data like this, please include a copy of the campaign folder as well. It allows us to attempt to recreate issues locally.

Are you guys using ambient lighting on any of the maps that were running slow?

Regards,
JPG

sanguisaevum
September 24th, 2021, 20:08
Hi

Just to confirm... Issues 2 and 3 appear to be resolved based on last night's testing.

Lag from 1 was present, but didn't seem to be as bad last night. I have no data to support this, just anecdotal observation. For example.. It may have been down to us using a different map with different lighting for last nights encounters.

Moon Wizard
September 24th, 2021, 20:51
Thanks for letting us know. We have another patch queued up already for the next release that should improve performance when ambient lighting used.

Regards,
JPG

sanguisaevum
May 17th, 2022, 07:03
My apologies if this is not the correct way to d it, but Issue 3 from the original post is not back following the latest update.

To clarify...

3 - If I had a Token selected, and someone input a movement request, I would not be able to see the request and path, if the token I had selected could not see the players token due to LOS. I had to de-select the selected token in order to see movement orders. This was not the case before.

This particular bug appears to be back now.

Moon Wizard
May 17th, 2022, 16:33
This is by design. By selecting tokens as a GM, you are requesting that the interface provide the view that those tokens would have.

For best organization, please post any new reports into a new thread, especially if the thread you are looking at is older than a few months. It's most likely a different issue/question. (may not be, but software does evolve and a new thread won't hurt).

Closing this old thread.

Regards,
JPG