Unable to link FGU to steam account to access DLC

[MartianXi]

For some reason I can't link my Steam account with FGU anymore... just gives me an error indicating unable to link and I haven't been able to access 2 dlc purchases.

[Zacchaeus]

Try desyncing your account from your account on the store and then resyncing it.

[MartianXi]

Try desyncing your account from your account on the store and then resyncing it.

I've been trying to figure out how to do this, without much success.

Do I have to do it via the steam store or the FGU store? I haven't been able to find the setting in either so far and any online searches seem to indicate that it has to be done on the FGU end.
I can access the steam link page on FGU, but there doesn't seem to be an option to unlink there.

[Trenloe]

If you're not seeing an option to "Remove Steam Link" on this page: https://www.fantasygrounds.com/store/syncSteamAccount.xcp then Steam isn't fully linked to your FG account.

Could someone else have linked your Steam account to their FG account? There was a loophole that previously allowed this, but it was removed at the beginning of June and any FG accounts linked to the same Steam account had their Steam link removed - and now only one FG account can have the same Steam account linked. If this was the case, you would have received an email from [email protected] around June 2nd with the subject of "Your Fantasy Grounds Account will need to be relinked with Steam"

[MartianXi]

Thanks for the help on this... seems when the forced re-link came out it got linked to the wrong account...

The unlink option popped up, so I've got it sorted now...