Client issues after last FG update

[danlswanson]

Ever since the last FG Unity update, one of my players/clients can't access our game. His computer connects, attempts to download the data modules, but then the character list, library, and modules are all empty. He can't see anything the other players are seeing. Below is the error in the network.log file. Any ideas???

[6/14/2021 12:46:59 PM] Noble Connect [1343665]: Sending CHANNEL_BIND REQUEST [ac2c1a6540060de9a624f67c] from [2607:fb90:f61e:7982:782f:30be:5b38:32ff]:57972 to [2604:a880:800:14::7:5000]:3478
[6/14/2021 12:46:59 PM] Noble Connect [1343684]: Sending BIND REQUEST [3eb8a13852919fa86cc3b3a6] from [::1]:57975 to [::1]:61789
[6/14/2021 12:46:59 PM] Noble Connect [1343701]: Sending BIND REQUEST [180999e5ef8056b9fe2e7561] from [2607:fb90:f61e:7982:782f:30be:5b38:32ff]:57972 to [::1]:61789
[6/14/2021 12:46:59 PM] Noble Connect [1343701]: Socket can not send [2607:fb90:f61e:7982:782f:30be:5b38:32ff]:57972 -> [::1]:61789
The requested address is not valid in its context.
(AddressNotAvailable - 10049)
[6/14/2021 12:46:59 PM] Noble Connect [1343706]: Sending CHANNEL_BIND REQUEST [5807375844e432c6a3b9bc38] from [2607:fb90:f61e:7982:782f:30be:5b38:32ff]:57972 to [2604:a880:800:14::7:5000]:3478
[6/14/2021 12:46:59 PM] Noble Connect [1343721]: Sending BIND REQUEST [35ee14ebd8c97e39ecad9d98] from 127.0.0.1:57976 to 192.168.1.17:61788
[6/14/2021 12:46:59 PM] Noble Connect [1343721]: Socket can not send 127.0.0.1:57976 -> 192.168.1.17:61788
A socket operation was attempted to an unreachable network.
(NetworkUnreachable - 10051)

[danlswanson]

I'm going to have him check his firewall settings and see if that is blocking it.

[Trenloe]

Sounds like there's some form of flood protection kicking in. Get them to check their Internet router for anything like that.

[rweiher]

I'm the player having issues and found that I could join other public campaigns as a player without issue. I also can host a campaign and other players can access my modules. When I log into danlswanson's campaign my character is not available and if click the create a new character I don't see the character creation page. I also don't have access to anything in the library. If I open the Party Sheet and Combat Tracker I can see all of the character names but not their tokens. I can't see chat but others can see my chat if I type something in.

Here is my console log.

6/14/2021 6:32:41 PM] Resolving named connection to server. [danlswanson]
[6/14/2021 6:32:41 PM] Attempting resolved connection to server. [104.248.118.207:53275, 2604:a880:400:d0::1968:1:58558]
[6/14/2021 6:32:44 PM] Attempting authorization. [rweiher - PUNCHTHROUGH]
[6/14/2021 6:32:44 PM] Client connected to host as 'rweiher'
[6/14/2021 6:33:02 PM] Client ruleset download complete
[6/14/2021 6:33:03 PM] Launcher scene exiting.
[6/14/2021 6:33:03 PM] Tabletop scene starting.
[6/14/2021 6:33:03 PM] NETWORK STATUS: [Client] [Connected]
[Client Type - PUNCHTHROUGH]
[6/14/2021 6:33:18 PM] MEASURE: RULESETS LOAD - 14.5060068 - PFRPG2
[6/14/2021 6:33:19 PM] MEASURE: EXTENSIONS LOAD - 0.9320185 - 5
[6/14/2021 6:33:24 PM] MEASURE: MODULE LIST BUILD - 5.7249367 - 26
[6/14/2021 6:33:24 PM] MEASURE: REFRESH IMAGE ASSETS - 0
[6/14/2021 6:33:24 PM] MEASURE: REFRESH PORTRAIT ASSETS - 0.0729935
[6/14/2021 6:33:24 PM] MEASURE: REFRESH TOKEN ASSETS - 0.0820004
[6/14/2021 6:33:24 PM] MEASURE: ASSET LIST BUILD - 0.1580011
[6/14/2021 6:33:27 PM] MEASURE: LOAD - PART 1 - 23.7449024
[6/14/2021 6:33:29 PM] RULESET: Pathfinder RPG Second Edition ruleset v2021-06-08 (PF2 release 18d) for Fantasy Grounds
Copyright 2021 Smiteworks USA, LLC
[6/14/2021 6:33:29 PM] RULESET: Core RPG ruleset (v2021-06-10) for Fantasy Grounds
Copyright 2021 Smiteworks USA, LLC

[rweiher]

The rest of the console log is Network Send File Requests but the forum won't let me post them.

Post denied. New posts are limited by number of URLs it may contain and checked if it doesn't contain forbidden words.

I also have my network and player logs if there is anything in them that may help solve this issue. I was accessing the campaign without issue every two weeks for months until two weeks ago.

[Trenloe]

Can you post the ZIP file generated by "Compile Logs" from the FG console? This contains all the logs needed to investigate issues such as this.

[rweiher]

The zipped log files are attached. Thank you.

[danlswanson]

Rob - I'm going to create a new campaign and see if you can connect to that. I'll send you the connection info via Discord.

That should at least tell us if it is something in our current campaign, or if it is any campaign that I create.

[danlswanson]

UPDATE - I created a new campaign "Agents of Edgewatch - Part 2" and Rob (the player/client) was able to connect. So I am guessing one of the loaded modules is causing a problem??? Any thoughts???

I'm going to try unloading some modules to the original campaign and see if he can connect.

[Moon Wizard]

It is possible that having a lot of modules loaded in the campaign is causing a lot more packets to be sent on initial connection which is then triggering some sort of network security for flooding, etc. Perhaps have the user check their router or third party security software on their machine to see if they have anything related to throttling or flooding?

Regards,
JPG

[danlswanson]

So I unloaded some of the modules in the library (and made them not available to PCs). Had him try to connect and he was able to get in and access his character. I have loaded a few modules again and he is still able to connect.

So, I guess it was too many modules for the network to handle???

[LordEntrails]

Too many modules when he first connected that his router's security protocols decided it was a threat/attack. Having him connect and load a subset and then later on loading the rest was not seen as a threat.