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View Full Version : "Enabling/Disabling Lighting" ruins maps!



StarMaster
May 6th, 2021, 15:24
Hi all! With the last update, "Enabling/Disabling Lighting" ruins the map you are seeing. I open the image and the information of walls and lightining is available, but 50% chances the image is not. Trying things I discovered that if you disable lighting the image appears, and if you enable it again it shows the lighting effects and keeps the image. This error occurs again when you maximize the image, and is solved in the same fashion.

As usual, screenshots to show what I mean!

46404 Walls data available, but no image (in this case the "Enabling/Disabling Lighting" is On, that is Enabled)
46405 Here I disabled lighting
46406 The I enable it again (notice the pin and tokens appear, and a little section with a light becomes visible)
46407 Then I maximize the map, and again everything disappears, this time gray instead of dark blue
46408 Then I disable lighting and the map appears again, and then I enable it again and works fine (but I cannot add any more pics, since 5 is the limit)

I don't have any player connected, so I can't tell you what happens if sharing/de-sharing the image

Hope you can check it out!

Zarestia
May 6th, 2021, 16:09
I have never seen anyhting like this in neither my campaigns nor others'...
Does this happen with every map in any campaign with no extensions?

It would help if you could upload your campaign (as zip archive) and write exact steps to reproduce for the devs.

StarMaster
May 6th, 2021, 19:48
I have never seen anyhting like this in neither my campaigns nor others'...
Does this happen with every map in any campaign with no extensions?

It would help if you could upload your campaign (as zip archive) and write exact steps to reproduce for the devs.

I purchase FGU 2 weeks ago, so I only have the one campaign I GM. This started happening after today's or possibly yesterday's update. I first noticed it it today, but yesterday while I used FGU I did not open any maps.

Steps to reproduce:
Load my campaign with no extensions
Open a map image with walls+light effects
46411 this happens.
Disable lighting 46412 this happens.
Enable lighting 46413 this happens.
Maximize image 46414 this happens.
Disabling and enabling lighting again turns it back to "correct"
Disabling lighting, closing the image and then opening it again, opens de image correctly

Hope this is more helpful!

Zarestia
May 6th, 2021, 20:11
Thank you!

Can you upload your campaign as zip file? If it's too large for an attachment you can use OneDrive, Google Drive, etc.
As this is the first report with these errors it might be unique to your campaign/data.

StarMaster
May 6th, 2021, 20:24
Thank you!

Can you upload your campaign as zip file? If it's too large for an attachment you can use OneDrive, Google Drive, etc.
As this is the first report with these errors it might be unique to your campaign/data.

Don't know how to do that...

Zarestia
May 6th, 2021, 20:36
If you installed in the default location your campaign should be in C:\Users\%yourusername%\AppData\Roaming\SmiteWorks \Fantasy Grounds\campaigns.

Right-click the folder -> Send to -> ZIP-compressed folder. A new .zip file gets created.

Upload that file as attachment here. If it's too big, then you can upload that file to any filehosting service on the internet (e.g. OneDrive, Dropbox, Google Drive, etc).

Moon Wizard
May 7th, 2021, 00:41
An example campaign would be great. We had one of our internal guys report something similar this morning; but he couldn't reproduce.

We just need to figure out what is triggering the situation so we can patch.

Thanks,
JPG

StarMaster
May 7th, 2021, 02:29
If you installed in the default location your campaign should be in C:\Users\%yourusername%\AppData\Roaming\SmiteWorks \Fantasy Grounds\campaigns.

Right-click the folder -> Send to -> ZIP-compressed folder. A new .zip file gets created.

Upload that file as attachment here. If it's too big, then you can upload that file to any filehosting service on the internet (e.g. OneDrive, Dropbox, Google Drive, etc).

Thanks a ton! I found it and .zipped it!

StarMaster
May 7th, 2021, 02:34
An example campaign would be great. We had one of our internal guys report something similar this morning; but he couldn't reproduce.

We just need to figure out what is triggering the situation so we can patch.

Thanks,
JPG

Sure thing! Here goes! Hope you can downloaded it!

https://www.dropbox.com/s/e7k2nc7lz9j1xax/Attack%20of%20the%20Swarm%21.rar?dl=0