Client dice/hot keys reset

[Khovyn]

One of my players is having issues with her hot keys and dice colors resetting mid play. I finally saw it happen on her laptop myself the other night, the second she maximized the client window the dice went back to black and all of her hot keys disappeared. Not finding much on google, but may just be searching for the wrong terms.

Any thoughts?

Just noticed I posted this under classic, issue is with unity but that might not matter for the particular problem...

Thanks,
-Khovyn

[LordEntrails]

MOD: moved to Unity.

The hotkeys are stored in the client-side cache, specifically "<FGData>/cache/<campaign name>/usersettings/hotkeys.xml". Either the player doesn't have write privilege's or an extension is interfering. Have the player check the permissions on their FG Data directory. As well, does it reproduce if other players do the same steps? Does it reproduce if you disables all extensions?

[Khovyn]

Oh duh... I should have thought to check that. She may have installed the client herself and depending on where she told it to save the files, if she isn't running with local admin (and if its not using her appdata folder) that could be what's causing the issue. Knowing there is a specific file to look for, for the hotkeys will help me figure it out either way too.

Thank you sir!

[LordEntrails]

No problem. Let us know if you don't get it figured out.