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Netzilla
March 3rd, 2021, 19:28
OS: Ubuntu 20.04

I downloaded the installer from the website and launched it. It gets as far as launching the updater, which flashes for an instance and then crashes with no errors.



XXXXX:~/Downloads$ ./FGUWebInstall.bin

Self Extracting Installer

./files.tar
./installer
Installing Fantasy Grounds Unity...
mkdir: created directory '/home/XXXXX/.smiteworks'
mkdir: created directory '/home/XXXXX/.smiteworks/fantasygrounds'
Launching Fantasy Grounds Updater...


There's not much in the FantasyGroundsUpdator.log file:


args: /home/XXXXX/.smiteworks/fantasygrounds/FantasyGroundsUpdater
App directory is /home/XXXXX/.smiteworks/fantasygrounds
FGUpdaterEngine path is /home/XXXXX/.smiteworks/fantasygrounds/FGUpdaterEngine/FGUpdaterEngine.x86_64
Looking for update in /home/XXXXX/.smiteworks/fantasygrounds/FantasyGroundsUpdater_NEW
/home/XXXXX/.smiteworks/fantasygrounds/FantasyGroundsUpdater_NEW not found
Changing directory to /home/XXXXX/.smiteworks/fantasygrounds/FGUpdaterEngine
Launching FGUpdaterEngine: /home/XXXXX/.smiteworks/fantasygrounds/FGUpdaterEngine/FGUpdaterEngine.x86_64


Running with sudo makes no difference.
smelton
March 3rd, 2021, 19:57
My first guess would be video drivers. Check to make sure they are up-to-date. If that doesn't fix the issue, ping me on Discord (smelton#0068) and I can help troubleshoot.
Netzilla
March 3rd, 2021, 20:57
It did, indeed, appear to be a video driver issue. Thanks.
mordrene
July 1st, 2022, 06:04
I am having the same issue. I have tries Ubuntu 22.04 and Zorin 16.
Jiminimonka
July 1st, 2022, 07:55
I am having the same issue. I have tries Ubuntu 22.04 and Zorin 16.

And did you make sure your video drivers are up to date which is how this issue was solved, or did you not read the rest of the thread.

If you have updated video drivers and it is still an issue post some actual information instead of just a "me too" reply, then someone can help.
mordrene
July 1st, 2022, 13:58
And did you make sure your video drivers are up to date which is how this issue was solved, or did you not read the rest of the thread.

If you have updated video drivers and it is still an issue post some actual information instead of just a "me too" reply, then someone can help.

yes i have the intel graphics card and uploaded the latest mesa drivers and still it did not work. I have tried this on 2 distros and they are acting the same.
Trenloe
July 1st, 2022, 15:43
I have tried this on 2 distros and they are acting the same.
What, exactly, is happening? Please provide more information so that we can try to help you.
dimonic
November 23rd, 2022, 18:16
It did, indeed, appear to be a video driver issue. Thanks.

I am having a similar issue, A window briefly flashes on the screen, and then here is the output:


env GDK_BACKEND=x11 ./FGUpdaterEngine.x86_64
Set current directory to /home/dominic/.smiteworks/fantasygrounds/FGUpdaterEngine
Found path: /home/dominic/.smiteworks/fantasygrounds/FGUpdaterEngine/FGUpdaterEngine.x86_64
Loading in SingleInstance mode
Aborted


Using an ATI video card: FirePro V3900
radeon kernel mode dri2
Moon Wizard
November 23rd, 2022, 18:44
Have you updated your video drivers to the latest versions as suggested in the original post?

Otherwise, please provide the Unity game engine log located at this file location immediately after a failed launch.
~/.config/unity3d/SmiteWorks/FGUpdaterEngine/Player.log

Regards,
JPG
dimonic
November 24th, 2022, 01:12
Have you updated your video drivers to the latest versions as suggested in the original post?

Otherwise, please provide the Unity game engine log located at this file location immediately after a failed launch.
~/.config/unity3d/SmiteWorks/FGUpdaterEngine/Player.log

Regards,
JPG

My drivers were as up to date as the distro permitted (Artix), and I couldn't find out how to improve matters. I switched to devuan and it worked first try, so I am moving on with that.