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magicshoemonkey
February 25th, 2021, 07:55
When I try to load or create new campaigns, the program does not load properly. It basically looks like all of the images are removed.

I'm on my Windows 10 pc in my office.

I tried restarting, then reinstalled twice (second time after manually deleting all old files), I tried 5e, Traveller 2e, and CoC 7e, none of which work. I tried Core just to see if it works, and it doesn't. I have no extensions or mods (especially after deleting everything and reinstalling)

This is just after I updated to the new version, but I'm on my office computer rather than my home pc. Could it be the computer? I can try again when I get home, but it still seems weird. Everything worked fine the other day.

Logs are below.

Zacchaeus
February 25th, 2021, 10:11
Welcome too FG.

Try going into your rulesets folder inside the FGData folder (click the folder button top left of the start screen) and delete the 5e.pak and CoreRPG.pak files and do another update.

magicshoemonkey
February 27th, 2021, 07:11
Hi Zacchaeus,

Just tried that, but it does not fix the problem. The screen looks like this on booting (see photo).44330

EDIT: I also tried my home computer, but it does not have this problem. It's only my office pc.

Trenloe
February 27th, 2021, 10:52
See the solution in post #7 and #8 here: https://www.fantasygrounds.com/forums/showthread.php?65962-UI-Has-Disappeared

magicshoemonkey
February 27th, 2021, 10:59
Thanks, Trenloe. I will have to try this tomorrow. Left the office for the day.

magicshoemonkey
March 2nd, 2021, 01:14
Thanks for the help, everyone. The last suggestion worked perfectly.

If anyone else has this problem, just know it's a Windows problem, and you need to download Visual C++ here https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0