Just reactivated my Ultimate (classic) license - how long to receive key?

[MacNobody]

I just reactivated my Ultimate (classic) license in order to introduce a new player to the D&D world. I told him not to buy the game just to download the demo client and see if he even enjoys it first.

I paid for the Ultimate license upgrade, just curious about how long to wait until I receive my key. I may be being impatient, but the PayPal receipt came quickly, just no license key yet.

[Trenloe]

To clarify - are you on a subscription or a permanent license?

Also, check your Store Order History for a license at the top of the page here: https://www.fantasygrounds.com/store/myorders.php

[Sulimo]

Check your spam folder.

Another option is to check your purchase history, it may have the key there (if you purchased via the fantasygrounds.com store).

See the menu at the top of the page:
https://i.imgur.com/gAkZqE4.png

[superteddy57]

You can always reach out to our support staff to investigate and maybe provide the key.

https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals

[MacNobody]

Hehe, didn't get a notification that you guys had replied, but I checked My Orders page and Bob's Yer Uncle, there it is!

Thanks all.

[LordEntrails]

How did you know Bob is my uncle?

[MacNobody]

How did you know Bob is my uncle?

High Perception roll.

[Nylanfs]

Hmm, wouldn't that be a Lore roll?