Connecting to Lobby issue in public library

[campbcraft5]

I'm having an issue connecting to the Lobby on a LAN in a Public Library. The issue only occurs when I connect to the network on a wired connection. Oddly enough connecting to the network wirelessly allows me to connect to the lobby. (Unfortunately I dont have a pc that can connect wirelessly and hardwired with ethernet so they are different pcs that are connecting)
What is the IP and port number for connecting to the lobby, just so I can rule out firewalls?
Anyone have any other ideas?
thanks.

console log

[1/11/2021 10:03:00 AM] FGU: v4.0.6 FREE (2020-12-23)
[1/11/2021 10:03:00 AM] OS: Windows 10 (10.0.0) 64bit
[1/11/2021 10:03:00 AM] GRAPHICS: NVIDIA GeForce GTX 1650 : 3962
[1/11/2021 10:03:00 AM] UI SCALE: 1
[1/11/2021 10:03:00 AM] USER: campbcraft5
[1/11/2021 10:03:00 AM] Launcher scene starting.
[1/11/2021 10:03:15 AM] Unable to update session list from lobby server.

Player log

Mono path[0] = 'C:/Program Files/SmiteWorks/Fantasy Grounds/FantasyGrounds_Data/Managed'
Mono config path = 'C:/Program Files/SmiteWorks/Fantasy Grounds/MonoBleedingEdge/etc'
Initialize engine version: 2019.4.10f1 (5311b3af6f69)
[Subsystems] Discovering subsystems at path C:/Program Files/SmiteWorks/Fantasy Grounds/FantasyGrounds_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1650 (ID=0x1f82)
Vendor:
VRAM: 3962 MB
Driver: 26.21.14.4223
Begin MonoManager ReloadAssembly
- Completed reload, in 1.283 seconds
D3D11 device created for Microsoft Media Foundation video decoding.
<RI> Initializing input.

XInput1_3.dll not found. Trying XInput9_1_0.dll instead...
<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 0.524600 ms
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 3.144100 ms
Thank you for using Mirror! https://mirror-networking.com
(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)


Unloading 5 unused Assets to reduce memory usage. Loaded Objects now: 2785.
Total: 1.444600 ms (FindLiveObjects: 0.298900 ms CreateObjectMapping: 0.049200 ms MarkObjects: 1.080100 ms DeleteObjects: 0.015900 ms)

[1/11/2021 10:03:00 AM] FGU: v4.0.6 FREE (2020-12-23)

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

[1/11/2021 10:03:00 AM] OS: Windows 10 (10.0.0) 64bit

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

[1/11/2021 10:03:00 AM] GRAPHICS: NVIDIA GeForce GTX 1650 : 3962

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

[1/11/2021 10:03:00 AM] UI SCALE: 1

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

[1/11/2021 10:03:00 AM] USER: campbcraft5

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

[1/11/2021 10:03:00 AM] Launcher scene starting.

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Setting up 4 worker threads for Enlighten.
Thread -> id: 2d60 -> priority: 1
Thread -> id: 3554 -> priority: 1
Thread -> id: 11cc -> priority: 1
Thread -> id: 3118 -> priority: 1
Lobby: A blocking operation was interrupted by a call to WSACancelBlockingCall.

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

[1/11/2021 10:03:15 AM] Unable to update session list from lobby server.

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

[Zacchaeus]

Welcome to FG.

FGU uses port 1802 UDP. I doubt you’ll be able to port forward on a public network however, so i’d use the cloud rather than LAN.

[campbcraft5]

Thanks Zacchaeus. My post was a little confusing. I'm on a library LAN but trying to connect to the Cloud lobby from that LAN. But I have the error Lobby: No connection. screenshot attached. As I mentioned, I can get to the Cloud Lobby when connecting via wireless which is odd. Do you know the IP and port for the Cloud Lobby server?42778

[damned]

The connection is to a (for all intents and purposes) random port.

[Trenloe]

You'll need to add an exception for FantasyGrounds.exe to your security/anti-virus software to allow FG connectivity to the Internet. It will probably be blocked, as your network connection is hopefully set to "Public" and not "Private" (a good thing when using something like a library network).

[Wombel2810]

The connection is to a (for all intents and purposes) random port.

Is there an option to specify the port (for firewall purposes?

Best Regards

Wombel

[Zacchaeus]

As noted above only if you are running a LAN game you’ll need to port forward port 1802 UDP. Using the cloud you do not need to port forward. In either case you should have an exception for FGU in your anti virus software.

[Wombel2810]

As noted above only if you are running a LAN game you’ll need to port forward port 1802 UDP. Using the cloud you do not need to port forward. In either case you should have an exception for FGU in your anti virus software.

Hello Zacchaeus,

I´m using cloud mode and I´m talking about a firewall appliance, not on the same client as the software runs. The local antivirus and firewall have exceptions based on the software.

On the firewall server, there is no option to open it for the software. I can port forward, SNAT, DNAT, paket inspection (even on a deep level), but not specify a software on a third client to be forwarded.

Regards

Wombel

[Trenloe]

Hello Zacchaeus,

I´m using cloud mode and I´m talking about a firewall appliance, not on the same client as the software runs. The local antivirus and firewall have exceptions based on the software.

On the firewall server, there is no option to open it for the software. I can port forward, SNAT, DNAT, paket inspection (even on a deep level), but not specify a software on a third client to be forwarded.

Regards

Wombel
Your other post related to this was answered by a dev earlier here: https://www.fantasygrounds.com/forums/showthread.php?59982-Connection-Issues&p=578659&viewfull=1#post578659