Fantasy Grounds Ultimate Issues

[Lord Xtheth]

I was forced to install FGU on my C Drive, (it simply would not run at all if I told it to install on my normal G Drive AKA "Steam Library").
It was working well for a bit, but after putting together a few notes for a possible campaign, It gave me an error message that I couldn't read because it crashed out completely and forced me to reinstall it when I ran it again. It also forced me to put in my Ultimate code again.

I paid good money for the old ultimate, and even more money to upgrade to the new ultimate. The least you guys can do is give me a working program.

I'm now waiting to see if the reinstall works properly instead of going to bed.

[Lord Xtheth]

UPDATE: Now it goes through the install on my C Drive, says it's done, DOES NOT RUN AT ALL, and I try to run it again through steam, and it forces a new install.

This needs to be fixed... IMMEDIATELY

[Moon Wizard]

Can you try installing directly from the FG web site installer (not from Steam)? Also, can you try running outside of Steam using the Fantasy Grounds shortcut?

Regards,
JPG

[smelton]

What operating system are you using? Can you message me on Discord (smelton#0068) so I can help you in real time?

[Lord Xtheth]

Can you try installing directly from the FG web site installer (not from Steam)? Also, can you try running outside of Steam using the Fantasy Grounds shortcut?

Regards,
JPG

I did this last night. It didn't work. I sent in an email to the support email thingy with a full description and a copy of my log.

[smelton]

The log says access denied when it tried to update FantasyGrounds.exe ... Are you running any kind of security software/anti-virus?