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View Full Version : Just crashes when i click update



steve23eris
November 20th, 2020, 12:49
Hi all,

Not used FGU for a week or so but when i log on updates is in red, so i click as usual then i get some sort of error message flash up (too fast to read) and it shuts down.

I see there is a new version out, do i need to uninstall and reload ?

If I do, will my old info be saved ?

All the best

Steve

Trenloe
November 20th, 2020, 14:10
I see there is a new version out, do i need to uninstall and reload ?
I'd try running the installer again - this runs an update as part of the process.


If I do, will my old info be saved ?
Your FG data directory will remain. However, if you have any concerns you should do a backup of your FG app data directory (it's good practice to do that regularly anyway). Get to the FG App data directory by clicking the folder icon in the top left of the FG start screen. Backup the "campaigns" directory as a minimum - and the extensions and modules directories if you have installed custom extensions.

steve23eris
November 20th, 2020, 18:29
Thanks, that seems to have worked - cheers :-)