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View Full Version : Fantasy Grounds cannot start correctly (0xc0000005)


GandalftheRad
August 4th, 2020, 01:35
I'm trying to demo fantasy grounds to see if it will be right for my gaming group and it wont open at all, the updater works just fine. I should note it is fantasy grounds classic.
damned
August 4th, 2020, 02:45
Welcome Gandalf

Please try these steps:

1. Go to the FG application folder specified by FG Settings. (usually C:\Program Files (x86)\Fantasy Grounds\, unless you changed it during first install)
2. Delete FantasyGrounds.exe
3. Run FantasyGroundsUpdater.exe to start a new Update.
GandalftheRad
August 4th, 2020, 03:24
same error is popping up
damned
August 4th, 2020, 03:52
Can you post the full error message from the Event Viewer
GandalftheRad
August 4th, 2020, 04:28
38328
damned
August 4th, 2020, 04:51
Can you post the full error message from the Event Viewer please?
Zacchaeus
August 4th, 2020, 08:45
Check to see whether your anti virus has quarantined Fantasy Grounds.
GandalftheRad
August 4th, 2020, 14:21
There isnt an event viewer for me to copy from, i just get an error window stating the progtam cannot start properly, i whitelisted the folder from my antivirus but it still wont start
Trenloe
August 4th, 2020, 15:09
https://forums.tomshardware.com/faq/how-to-use-windows-10-event-viewer.2752289/

Look in the Application event viewer.
GandalftheRad
August 4th, 2020, 18:07
Application popup: FantasyGrounds.exe - Application Error : The application was unable to start correctly (0xc0000005). Click OK to close the application.


this is under the general tab

- <Event xmlns="https://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Popup" Guid="{47bfa2b7-bd54-4fac-b70b-29021084ca8f}" />
<EventID>26</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2020-08-04T17:16:04.736644900Z" />
<EventRecordID>48911</EventRecordID>
<Correlation />
<Execution ProcessID="680" ThreadID="6380" />
<Channel>System</Channel>
<Computer>LAPTOP-BLCQE38Q</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="Caption">FantasyGrounds.exe - Application Error</Data>
<Data Name="Message">The application was unable to start correctly (0xc0000005). Click OK to close the application.</Data>
</EventData>
</Event>

this was in the xml view of the details tab
Trenloe
August 4th, 2020, 18:11
That’s not the right event. Look for one at the time stamp of trying to start FG and for the FantasyGrounds.exe application.
damned
August 5th, 2020, 00:21
Hi Gandalf if you edit your post with new info we dont get any notification that you have done so and your update will likely get missed.

Unfortunately I couldnt find any new info in that so I dont have any suggestions for you - sorry.