Licence Key Not Working

[BloatedNikNak]

Hi Purchased a one month licence key on 20/07/20 for FGC Standard @ $3.99.

I used the key to log in and was working correctly, but have tried to run FGC today, and get an error (see screenshot).

To update I have to remove the key, which then allows me to update, but even after update, still shows invalid key.

[Nylanfs]

Did you cancel your subscription right after getting it?

[Trenloe]

Welcome to the FG forums BloatedNikNak!

Some info related to what Nylanfs is referring to here: https://www.fantasygrounds.com/forums/faq.php?faq=license_and_purchasing_issues#faq_subs criptionexplaination

[BloatedNikNak]

Did you cancel your subscription right after getting it?

I did cancel the reoccurring payment in pay-pal this morning. I did not want it to roll onto a second month, as I also currently have a sub for FGU.


Welcome to the FG forums BloatedNikNak!

Some info related to what Nylanfs is referring to here: https://www.fantasygrounds.com/forum...onexplaination

Thank you for the welcome :)

I did not realize that this would cancel my sub with immediate effect though.

I guess that is on me.

[Trenloe]

Email [email protected] and explain the situation. They may be able to work something out.

[BloatedNikNak]

Email [email protected] and explain the situation. They may be able to work something out.

I just did.. Thank you :)