Strange connection issue

[CJR]

Hello

We have been playing several.nights a week using Unity without problems since March but suddenly lasy night we hit a very odd connection issue.

We are in England: players in my town could no longer connect but players in other towns could. So we had 2 players get straight in, but the other three just kept getting Attempting to Resolve forever

Tonight I tried to join one of those who could not get in game. I had played in Phil's game before and connected with no issues: tonight i couldn't but the players who could not get in to my game last night could not get in to Phils.

This makes no sense: we experimented and found we are now in two groups who can no longer connect. Both Phil.and I have Ultimate licences, Lloyd has a paid account and the others are free so that does not seem to be the issue.

Phil and i have both rebooted our routers, pcs and tried to check Windows Firewall and that connection is private. I can not find a connection test button but i did take a log last night in case useful.

I am hoping the odd nature of the problem will.indicate what is wrong. Can anyone help?

Thanks
CJ x

[damned]

Unity or Classic?

If you have everyone do a tracert / trace route to the GM IP and compare the last hops you might find there is an issue routing from ISP A to ISP B at the moment. You can raise it with your ISP but good luck finding someone who understands...
You might look at the Port Forward Alternatives until it is resolved.

[CJR]

Unity. Thank you! Curiously it appears that we are all on VirginMedia here, in both groups. Not sure about the out of town chaps... I will try that!

Thanks
CJ x

[damned]

Are you using Cloud or LAN connection?

[CJR]

Cloud connection. Odd thing is Monday we played Traveller with same people: i did not use PC except to update Fantasy Grounds but then Friday suddenly an issue. I have looked at Firewall settings but i can't see how they would stop some but not all connecting. Anyway everyone is asleep but me as gone 1am in morning but having spent so much on FGU I am going to persevere :)

[CJR]

Oh phillipjenkins the chap in the other group i was trying to connect to also posted with logs here i just saw!
https://www.fantasygrounds.com/forums/showthread.php?55185-Connection-Issues-And-What-To-Provide&p=523914&viewfull=1#post523914

[damned]

[7/5/2020 12:25:32 AM] Authorization failed: The host has protected the session with a password. Please retry with correct password.
[7/5/2020 12:25:38 AM] Resolving named connection to server. [CJR]
[7/5/2020 12:25:39 AM] Attempting resolved connection to server. [64.227.48.49:62113]


Try removing the password on your session as a test.

[CJR]

Yep we both tried that. Just sticks at attempting to resolve. Yet i was able to get as far as acquiring files and could have logged in had i not cancelled on the first open game available on the server, though not the next two. Would setting up.port forwarding make a difference? Happy to try!

[damned]

If you CAN port forward you are more likely to have a simpler setup.
Youw ould port forward UDP1802 to the GM computer and then the players would use the GMs public ip address.

[CJR]

So head in to my router settings and set that? I can only issue is while that will make it easier to connect to me it does not explain why i can not connect to Phil? I am due to GM two sessions of More Core Ars Magica today with ten different players so will try most things at this point :)

[CJR]

OK i have created a test Core rpg campaign called AARDVARK which is public and left it open. If anyone has a moment please try to connect. I am using my neighbours wifi to take my router out of the equation for the moment...

Thanks for all the help!

[damned]

I am GMing in 20mins just for 2 hours.
I dont know your schedule but if you need help after that time send em your email via P and I will log on with you and have a look.

[CJR]

Thanks damned but enjoy your game and get some rest! I can read the connection threads and poke at it for a few days if need be, might stop me running so many games and finish some work!

Thank you for all the support. I am puzzled but will try the obvious fixes like removing Firewall port forwarding on UDP1082 and blood sacrifice to the Elder Gods!

Cheers though!
CJ x

[LordEntrails]

@CJR FYI, I just tried connecting but got stuck at Authorization Failed and it's requesting a password.

[CJR]

Yep sorry! I ran Wadenholm Winter More Core Ars Magica with six players and myself today then phillipjenkjns was able to log in to my MGT2 Drinax game. However I was still.unable to log in to his 13th Age campaign but it is a lot better now ;)

Thank you!

[TamarValleyPete]

Hi CJR,
Having much the same issue with one of my players and no issues with my other players. Losing the password DID fix this issue for my player though. Odd as he did not have any issues logging on to the same game just the week before. On another thread it seems some internet providers in the States present the same types of issues and I wonder if this is similar? My problem player is with EE and who knows, they may have put in a weird update to their system. So it might be illuminating to find out who your problem players are with. Just a thought.

[CJR]

Thanks Pete!

I think something changed at FGU end because we can all connect fine again now. It does seem to have affected a number of people

CJ x

[TamarValleyPete]

Ah, you are correct. It all works again now. Something in that big update this week perhaps?
Anyway, thanks for letting me know and happy DMing