Connection issue to Smiteworks

[Sir Wombles]

Hi Guys
sorry back again. Have been spending last few days learning the FG Classic programme as I am planning to DM.
when i tried to get one of my PCs to connect to me to test the game with me i discovered I could not
connect to Smitework. All connection tests have ended with failure so far

* Have set up a 1802 port on my wifi (using TCP and 'Both' settings
* Added FG as exception on firewall exemption list
* Turned off firewall
* Connected through VPN to U.S
* Turned off VPN
* Have also tested my 1802 port connection on CanYouSeeMe.org which showed it failed to connect as well :/

Was wondering if anyone had suggestion they could help with?

[Sir Wombles]

I did have a quick search through the forums but most of the posts seems to be for people who lost connection where as I have never been able to connect the game yet

[LordEntrails]

Email support with your country and IP address. There are some IP ranges that are blocked because of security issues and they can identify that for you.

[damned]

Look at the Fantasy Grounds Connections Explained thread
It is most likely relevant to your issue