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View Full Version : Linked to paizo.com, but no modules in FG


fetito666
June 26th, 2020, 02:32
Hello!

I've linked my FG account to paizo.com and it recognized the purchases I've made on paizo.com.



PZO1110E is owned

link added

PZO1112E is owned

link added

PZO1114E is owned

link added

PZO1115E is owned

link added

PZO1116E is owned

link added

PZO1117E is owned

link added

PZO1118E is owned

link added

PZO1123E is owned

link added

PZO1125E is owned

link added

PZO1129E is owned

link added

PZO9085E is owned

link added

PZO9086E is owned

link added

PZO9087E is owned

link added

PZO9088E is owned

link added

PZO9089E is owned

link added

PZO9090E is owned

link added

PZO9097E is owned

link added

PZO9098E is owned

link added

PZO9099E is owned

link added

PZO9272E is owned

link added


However, no purchases appear in the FG client.

Is this working as intended?

Thank you!
Talyn
June 26th, 2020, 02:36
There are two buttons: [Retrieve paizo.com Purchases] and [Send Purchase Info to paizo.com] did you click them both? Then run the updater?
Moon Wizard
June 26th, 2020, 02:37
Have you entered your FG user name in the FG Settings before you Check for Updates?

Regards,
JPG
Moon Wizard
June 26th, 2020, 02:37
Also, owning the products on Paizo only provides a discount equivalent to the PDF price on the FG version. The FG versions still need to be purchased.

Regards,
JPG
fetito666
June 26th, 2020, 02:41
Yes, I've pressed both.

I have access to the PDF files, but Fantasy Ground does not recognize them in the updater.
Talyn
June 26th, 2020, 02:48
Ok, if you own the PDFs then at checkout the FG Store should provide the discounted prices for the DLC. As @Moon Wizard mentioned, Paizo doesn't give the DLC for free. Their program is: a) if you already own the PDF, you get the PDF price discounted from the DLC, or b) if you get the full-price DLC, Paizo adds the PDF to your account for free.
fetito666
June 26th, 2020, 14:07
What if I use Steam and not the FG Store?
Trenloe
June 26th, 2020, 14:11
Then you won't get the discount for owning the PDF.

If you've bought the product on Steam then you need to sync your Steam purchases before doing an update: https://www.fantasygrounds.com/store/syncSteamAccount.xcp
ddavison
June 26th, 2020, 14:47
Steam users can send their purchases info to Paizo to get a PDF added to your account there. If you already own the PDF, you don't get any benefit from the Paizo sync when you are using Steam.

Note that the Fantasy Grounds program will pull all purchases from Steam and from fantasygrounds.com, so you can purchase it wherever you get the best benefit -- regardless of where you got the main app.